Optical Assistant: Customer-First Eyewear Consultant

Boots Group; Scarborough; Hybrid; GBP 18,000 - 24,000; Full time

Benefits offered by this job

Staff discounts

Career development opportunities

Flexible benefits scheme

Employee assistance programme

Job summary

Boots Opticians in-store role as Optical Assistant focuses on building relationships with customers, from greeting arrivals to assisting with eyewear solutions and pre-screening activities.

You will dispense glasses and contact lenses, support eye tests, provide aftercare, and handle dispensing administration, while developing through the Step Into Optics training.

Join a welcoming team with clear career development opportunities and benefits such as staff discounts and flexible benefits.

Qualifications

• These are the essential skills or experience needed to succeed in this role.
• Passion for customer care
• Enthusiasm for learning and personal development

Responsibilities

• Order, dispense and collect glasses and contact lenses
• Support with eye-tests and pre-screening activities
• Provide aftercare support through repairs and adjustments
• Complete operational and administrative tasks associated with dispensing prescriptions
• Maintain shop floor standards

Skills

Passion for customer care

Enthusiasm for learning

Job description

Boots Opticians in-store role as Optical Assistant focuses on building relationships with customers, from greeting arrivals to assisting with eyewear solutions and pre-screening activities.

You will dispense glasses and contact lenses, support eye tests, provide aftercare, and handle dispensing administration, while developing through the Step Into Optics training.

Join a welcoming team with clear career development opportunities and benefits such as staff discounts and flexible benefits.