Optical Assistant: Customer Care & Eyewear Expert

Boots Group; Nottingham; On-site; GBP 18,000 - 24,000; Full time

Benefits offered by this job

Retirement savings

Bonus

Employee discounts

Career development

Parental leave pay

Flexible benefits

EAP support

Job summary

Boots Opticians is looking for an Optical Assistant to join our store team. You will be based in-store, greeting customers, assisting with eyewear choices, and supporting pre-screening activities and eye-tests.

The role offers opportunities to develop through our training programme and to build strong customer relationships on the shop floor. You will dispense glasses and contact lenses, provide aftercare, and handle related administrative tasks while maintaining store standards.

Qualifications

• Passion for customer care.
• Enthusiasm for learning and personal development.
• Experience in a retail or clinical environment.

Responsibilities

• Order, dispense and collect glasses and contact lenses.
• Support with eye-tests and pre-screening activities.
• Provide aftercare support through repairs and adjustments.
• Complete operational and administrative tasks associated with dispensing prescriptions.
• Maintain shop floor standards.

Skills

Customer care

Willingness to learn

Job description

Boots Opticians is looking for an Optical Assistant to join our store team. You will be based in-store, greeting customers, assisting with eyewear choices, and supporting pre-screening activities and eye-tests.

The role offers opportunities to develop through our training programme and to build strong customer relationships on the shop floor. You will dispense glasses and contact lenses, provide aftercare, and handle related administrative tasks while maintaining store standards.