Optical Assistant: Elevate Eyewear & Customer Care

The Boots Company PLC; Leicester; On-site; GBP 18,000 - 24,000; Full time

Benefits offered by this job

Boots Retirement Savings Plan

Discretionary quarterly bonus

Generous employee discounts

Clinical and Non-Clinical Career dev.

Enhanced family leave pay and giftcard

Flexible benefits scheme

24/7 counselling via TELUS Health

Job summary

Boots Opticians in-store is seeking an Optical Assistant to be the first and last point of contact for customers. You will work on the shop floor, build relationships, and support eye-care services from pre-screening to selecting eyewear solutions.

The role provides opportunities to develop through our Step Into Optics training programme with workshop and on-the-job learning, including daily customer-facing tasks and shop floor care.

Qualifications

• Passion for customer care.
• Enthusiasm for learning and personal development.

Responsibilities

• Order, dispense and collect glasses and contact lenses.
• Support with eye-tests and pre-screening activities.
• Provide aftercare support through repairs and adjustments.
• Complete operational and administrative tasks associated with dispensing prescriptions.
• Maintain shop floor standards.

Skills

Customer care

Learning mindset

Job description

Boots Opticians in-store is seeking an Optical Assistant to be the first and last point of contact for customers. You will work on the shop floor, build relationships, and support eye-care services from pre-screening to selecting eyewear solutions.

The role provides opportunities to develop through our Step Into Optics training programme with workshop and on-the-job learning, including daily customer-facing tasks and shop floor care.