Optical Assistant: Customer Care & Eyewear Expert

Boots Group; Hayle; On-site; GBP 18,000 - 24,000; Full time

Benefits offered by this job

Boots Retirement Savings Plan

Discretionary bonus

Employee discounts

Career development opportunities

Leave pay & adoption gift card

Flexible benefits

Job summary

Boots Opticians is seeking an Optical Assistant to be a focal point in the store team, greeting customers and assisting with eyewear solutions. You’ll participate in the industry-leading Step Into Optics training, supporting eye-tests, dispensing glasses and lenses, and helping with pre-screening activities.

Join a supportive team dedicated to great customer care and personal development. The role involves in-store duties, donations to aftercare, and daily administrative tasks to ensure smooth

Qualifications

• Passion for customer care.
• Enthusiasm for learning and personal development.
• Experience in retail or clinical environment is desirable.

Responsibilities

• Order, dispense and collect glasses and contact lenses.
• Support with eye-tests and pre-screening activities.
• Provide aftercare support through repairs and adjustments.
• Complete operational and administrative tasks associated with dispensing prescriptions.
• Maintain shop floor standards.

Skills

Customer focus

Willingness to learn

Job description

Boots Opticians is seeking an Optical Assistant to be a focal point in the store team, greeting customers and assisting with eyewear solutions. You’ll participate in the industry-leading Step Into Optics training, supporting eye-tests, dispensing glasses and lenses, and helping with pre-screening activities.

Join a supportive team dedicated to great customer care and personal development. The role involves in-store duties, donations to aftercare, and daily administrative tasks to ensure smooth