Optical Assistant: Customer Care & Eye-Wear Advisor

Boots; Amersham; On-site; GBP 20,000 - 23,000; Full time

Benefits offered by this job

Boots Retirement Savings Plan

Discretionary quarterly bonus

Generous employee discounts

Clinical and Non-Clinical Career devt.

Enhanced maternity/paternity/adoption"

Flexible benefits scheme

Access to free, 24/7 counselling and E

Job summary

Boots Opticians in Amersham is looking for an Optical Assistant to be the friendly face on the shop floor, helping customers find the right glasses and contact lenses while delivering excellent service.

You'll support eye-tests and pre-screening activities, dispense and collect eyewear, provide aftercare, and handle administrative tasks to keep the store running smoothly. Training through Step Into Optics helps you grow with us.

Qualifications

• Customer care-focused role with excellent communication
• Willingness to learn and progress within optics
• Experience in retail or clinical environment is advantageous

Responsibilities

• Order, dispense and collect glasses and contact lenses
• Support with eye-tests and pre-screening activities
• Provide aftercare through repairs and adjustments
• Complete operational and administrative tasks related to dispensing prescriptions
• Maintain shop floor standards and presentation

Skills

Customer care

Learning mindset

Retail experience

Clinical exposure

Job description

Boots Opticians in Amersham is looking for an Optical Assistant to be the friendly face on the shop floor, helping customers find the right glasses and contact lenses while delivering excellent service.

You'll support eye-tests and pre-screening activities, dispense and collect eyewear, provide aftercare, and handle administrative tasks to keep the store running smoothly. Training through Step Into Optics helps you grow with us.