Optical Assistant — In-Store Care & Training

BOOTS; Clydebank; On-site; GBP 18,000 - 24,000; Full time

Benefits offered by this job

Boots Retirement Savings Plan

Discretionary quarterly bonus

Generous employee discounts

Clinical and Non-Clinical Career dev.

Enhanced maternity/paternity/adoption?

Flexible benefits scheme

Telus Health counselling

Job summary

Boots Opticians in the United Kingdom is seeking an Optical Assistant to be a friendly, knowledgeable face for customers on the shop floor. You will work closely with the store team, greeting customers, assisting with eyewear selection, and supporting pre-screening activities.

You will develop your optics knowledge through our training programme and take on tasks from ordering and dispensing to aftercare, while maintaining shop floor standards.

Qualifications

• Passion for customer care.
• Enthusiasm for learning and personal development.
• Experience in a retail or clinical environment is desirable.

Responsibilities

• Order, dispense and collect glasses and contact lenses.
• Support with eye-tests and pre-screening activities.
• Provide aftercare support through repairs and adjustments.
• Complete operational and administrative tasks associated with dispensing prescriptions.
• Maintain shop floor standards.

Skills

Customer care

Learning mindset

Job description

Boots Opticians in the United Kingdom is seeking an Optical Assistant to be a friendly, knowledgeable face for customers on the shop floor. You will work closely with the store team, greeting customers, assisting with eyewear selection, and supporting pre-screening activities.

You will develop your optics knowledge through our training programme and take on tasks from ordering and dispensing to aftercare, while maintaining shop floor standards.