Optical Care Advisor - Eyewear & Eye-Tests

Boots UK; Elgin; On-site; GBP 18,000 - 22,000; Full time

Benefits offered by this job

Discretionary quarterly bonus

Generous employee discounts

Clinical and non-clinical career dev.

Enhanced leave pay and gift card

Flexible benefits including holidaybuy

24/7 counselling and support

Job summary

Boots Opticians is seeking a Retail Assistant to join our store team on the shop floor, helping customers find the right eyewear and services. You will be involved in greeting customers, listening to their needs, and guiding them through our selection and eye-care options.

The role includes our industry-leading 'Step Into Optics' training, combining workshops with hands-on experience in dispensing, pre-screening, and aftercare. A supportive, inclusive environment awaits you.

Qualifications

• Passion for customer care.
• Desire to learn.
• Worked in a retail or clinical environment.

Responsibilities

• Greet customers and understand their needs to recommend eyewear solutions.
• Assist with ordering, dispensing and collection of glasses and contact lenses.
• Support eye-tests and pre-screening activities.
• Provide aftercare including repairs and adjustments.
• Maintain shop floor standards and complete dispensing administration.

Job description

Boots Opticians is seeking a Retail Assistant to join our store team on the shop floor, helping customers find the right eyewear and services. You will be involved in greeting customers, listening to their needs, and guiding them through our selection and eye-care options.

The role includes our industry-leading 'Step Into Optics' training, combining workshops with hands-on experience in dispensing, pre-screening, and aftercare. A supportive, inclusive environment awaits you.