Eyewear & Customer Care Specialist

Boots; Barnstaple; On-site; GBP 18,000 - 24,000; Full time

Benefits offered by this job

Quarterly bonus

Employee discounts

Career development

Enhanced parental leave

Job summary

Boots Opticians is seeking a Retail Assistant to be the friendly face in-store, helping customers find the right eyewear and services. You will greet customers, assist with eye-tests pre-screening, and work as part of a team to build lasting relationships.

The role includes training through the Step Into Optics programme and opportunities to develop clinical and non-clinical skills. You’ll also handle dispensing, repairs, and aftercare, while performing administrative tasks and maintaining high

Qualifications

• Passion for customer care.
• Desire to learn and develop skills.
• Flexible benefits and employment terms mentioned in the posting.

Responsibilities

• Assist with ordering, dispensing and collection of glasses and contact lenses.
• Support eye-tests and pre-screening activities.
• Provide aftercare through repairs and adjustments.
• Complete administrative tasks related to dispensing prescriptions.
• Maintain shop floor standards.

Skills

Customer care

Willing to learn

Job description

Boots Opticians is seeking a Retail Assistant to be the friendly face in-store, helping customers find the right eyewear and services. You will greet customers, assist with eye-tests pre-screening, and work as part of a team to build lasting relationships.

The role includes training through the Step Into Optics programme and opportunities to develop clinical and non-clinical skills. You’ll also handle dispensing, repairs, and aftercare, while performing administrative tasks and maintaining high