Eyewear Retail Assistant – Eye Care & Customer Focus

BOOTS; Ashton-under-Lyne; On-site; GBP 18,000 - 24,000; Full time

Benefits offered by this job

Quarterly bonus

Employee discounts

Career development

Parental leave pay

Flexible benefits

Counselling support

Job summary

Boots Opticians is seeking a friendly Retail Assistant to be the welcoming face on the shop floor, greeting customers, listening to their needs and helping them choose eyewear solutions. You will be involved in pre-screening activities for eye-tests and support the dispensing process.

You will develop your knowledge through our Step Into Optics training programme, progressing through eye-care tasks, aftercare, repairs, and maintaining shop floor standards, with opportunities for career

Qualifications

• Passion for customer care.
• Desire to learn and develop skills.
• Experience in retail or clinical environments is a plus.

Responsibilities

• Ordering, dispensing and collection of glasses and contact lenses.
• Supporting with eye-tests and pre-screening activities.
• Providing aftercare support through repairs and adjustments.
• Completing operational and administrative tasks related to dispensing prescriptions.
• Maintaining shop floor standards.

Skills

Customer care

Desire to learn

Retail experience

Job description

Boots Opticians is seeking a friendly Retail Assistant to be the welcoming face on the shop floor, greeting customers, listening to their needs and helping them choose eyewear solutions. You will be involved in pre-screening activities for eye-tests and support the dispensing process.

You will develop your knowledge through our Step Into Optics training programme, progressing through eye-care tasks, aftercare, repairs, and maintaining shop floor standards, with opportunities for career