Ops & Executive Assistant Lead | CRM & Payroll

Vwa Ltd; City Of London; Hybrid; GBP 51,000 - 69,000; Full time

Benefits offered by this job

Discretionary bonus

Hybrid work model

Job summary

Vwa Ltd in City of London is seeking an Operations Manager (with EA duties) for a boutique recruitment firm. The role combines operations leadership with executive assistance to the Founder, owning systems and processes and improving them as the business grows.

Responsibilities include setting up CRM/ATS, recording meeting notes, managing payroll and commissions, HR coordination, insurance, scheduling interviews and travel, and driving process improvements.

Qualifications

• Experience in an operations role, ideally scaling/start-up.
• Experience implementing systems and processes.
• Autonomous, proactive and comfortable with ambiguity.
• Excellent organisational skills and attention to detail.
• Confident with payroll and commission calculations.

Responsibilities

• Set up, maintain and optimise CRM/ATS platform.
• Record meeting notes and candidate/client information accurately.
• Issue terms of business and centralise agreements.
• Manage monthly payroll and commission payments.
• Coordinate with external HR provider on documentation.
• Renew business insurance and handle admin tasks.
• Schedule interviews and coordinate across time zones.
• Organise international travel, hotels and transfers.
• Identify and implement process improvements independently.
• Other duties as required.

Skills

Operations leadership

Proactive autonomy

Time management

Tools

CRM/ATS platform

Payroll software

HRIS

Job description

Vwa Ltd in City of London is seeking an Operations Manager (with EA duties) for a boutique recruitment firm. The role combines operations leadership with executive assistance to the Founder, owning systems and processes and improving them as the business grows.

Responsibilities include setting up CRM/ATS, recording meeting notes, managing payroll and commissions, HR coordination, insurance, scheduling interviews and travel, and driving process improvements.