Ophthalmology Clinical Pathway Coordinator (Flexible Hours)

Royal Free London NHS Foundation Trust; Botany Bay; On-site; GBP 21,000 - 26,000; Full time

Job summary

The Royal Free London NHS Foundation Trust is seeking a dynamic Clinical Pathway Administrator to support the Ophthalmology department at Chase Farm Hospital. The role requires meticulous attention to detail, patient focus and the ability to work independently within a fast-paced environment.

Responsibilities include scanning patient notes onto the EPR, updating Cerner with patient demographics, managing the admin inbox and coordinating pathway planning with the clinical teams.

Qualifications

• Excellent written and verbal communication skills.
• Excellent organisational skills with meticulous attention to detail.
• Excellent customer care practice, being polite, sympathetic, patient and diplomatic.
• Understanding patient confidentiality.
• Knowledge of Cerner or equivalent system.

Responsibilities

• General administrative duties for the department, including scanning patient notes onto the EPR, photocopying and distribution of mail and triaged referrals.
• Ensure all patient demographics and contact details are kept up to date on Cerner and handle referrals.
• Manage admin shared inbox and ensure correspondence is distributed according to trust guidelines; support the failsafe officer in smooth planning of patient pathways.
• Review Dictate actions to ensure correspondence or test results reach the appropriate clinician or follow-up is booked.

Skills

Communication skills

Organisational skills

Customer care

Patient confidentiality

Cerner knowledge

Education

GCSE English & Maths

Diploma qualification (desirable)

Job description

The Royal Free London NHS Foundation Trust is seeking a dynamic Clinical Pathway Administrator to support the Ophthalmology department at Chase Farm Hospital. The role requires meticulous attention to detail, patient focus and the ability to work independently within a fast-paced environment.

Responsibilities include scanning patient notes onto the EPR, updating Cerner with patient demographics, managing the admin inbox and coordinating pathway planning with the clinical teams.