Ophthalmology Administrative Officer – Flexible Hours

Frimley Health NHS Foundation Trust; Frimley; On-site; GBP 24,000 - 30,000; Full time

Job summary

Frimley Health NHS Foundation Trust is seeking a Clinical Admin Officer to join the Ophthalmology admin team at Frimley Park Hospital. You will support the department with accuracy and confidentiality in a busy environment, bringing organisation and a proactive approach to daily tasks.

Key duties include handling bookings, processing referrals and post, responding to patient queries, and using EPIC and other IT systems to meet departmental needs.

Qualifications

• Accuracy and attention to detail are essential.
• Candidates should be organised, enthusiastic and dedicated with excellent interpersonal and time management skills.
• Administrative experience is preferred with a positive approach to change.

Responsibilities

• To provide an administrative service to the Department.
• To work closely with the Patient Pathway Coordinator to set daily priorities and work with junior staff to achieve targets.
• To plan and organise own work schedule with the use of appropriate planning aids, demonstrating good time management and ensure anticipated difficulties in meeting deadlines are promptly reported.
• To obtain and organise information in support of own work activities, maintain confidentiality in accordance with organisation procedures.
• To answer queries in a timely and professional manner.
• To ensure that secure systems are in place for the storage of all resources including computerised information.
• To assist with booking appointments
• To process referrals, discharges, patient queries and post.
• To ensure all phone calls are dealt with in a professional and timely manner
• To operate the various EPIC and other IT systems to fulfil the role/department requirements.

Job description

Frimley Health NHS Foundation Trust is seeking a Clinical Admin Officer to join the Ophthalmology admin team at Frimley Park Hospital. You will support the department with accuracy and confidentiality in a busy environment, bringing organisation and a proactive approach to daily tasks.

Key duties include handling bookings, processing referrals and post, responding to patient queries, and using EPIC and other IT systems to meet departmental needs.