Operations Support Supervisor

Veolia; Clitheroe; On-site; GBP 41,000 - 43,000; Full time

Job summary

A leading environmental services company is seeking an Operations Support Supervisor to oversee day-to-day operations at two production plants in Clitheroe. You will be responsible for managing a team of 16 staff, ensuring quality standards, and maintaining client relationships. The ideal candidate will have a minimum HNC qualification in a scientific or engineering field, along with relevant operational experience. The role offers a salary of £41,000 - £43,000 plus benefits, and the opportunity for ongoing development.

Benefits

25 days of annual leave

Access to company pension scheme

Free physiotherapy service

Discounts on groceries and retailers

Ongoing training and development opportunities

Qualifications

• Minimum HNC qualification in a scientific or engineering discipline is essential.
• IOSH Managing Safety qualification in health and safety is essential.
• Demonstrable experience in writing safety and operational documentation.

Responsibilities

• Manage day-to-day operations of two production plants.
• Monitor production output to meet critical KPIs.
• Coordinate operational outages with the client.

Skills

Operational experience in a chemical manufacturing environment

Strong IT skills (Google/Microsoft packages)

Demonstrable relationship management

Effective communication skills

Coaching abilities

Education

Minimum HNC qualification in a scientific or engineering discipline

IOSH Managing Safety qualification

Job description

Ready to find the right role for you?

Salary: £41,000 - £43,000 DOE per annum plus bonus and Veolia benefits

Hours: 38 hours per week, Mon - Fri 8am to 4pm

Location: VWIO Johnson Matthey Catalysts, Pimlico Industrial Estate, West Bradford Road, Clitheroe, BB7 4QB

When you see the world as we do, you see the chance to help the world take better care of its resources and help it become a better place for everyone.

We are seeking an Operations Support Supervisor to manage the day-to-day operations of two production plants, leading a team of 16 staff including shift operators, engineers, and support staff. This role provides essential operational support while developing client relationships and driving continuous improvement in a chemical manufacturing environment.

What we can offer you:

• 25 days of annual leave
• Access to our company pension scheme
• Free physiotherapy service
• Discounts on everything from groceries to well known retailers
• Access to a range of resources to support your physical, mental and financial health; so you can lean on us whenever you need to
• Ongoing training and development opportunities, allowing you to reach your full potential

What you'll be doing:

• Manage day-to-day operations of two production plants, ensuring operational parameters and product quality standards are met at all times
• Monitor and maintain production output and ensure effective distribution to meet critical KPIs
• Coordinate and communicate all operational outages with the client, ensuring seamless service delivery
• Work with on-site engineers to plan essential maintenance and ensure robust PPM programs are in place to minimise operational breakdowns
• Support continuous improvement and process development projects by implementing improvements and managing change within the team
• Develop and maintain positive relationships with the client's senior leadership team, customers, and hauliers
• Assist the Contract Manager with team management responsibilities including objective setting, performance reviews, and employee relations for a team of 16 staff

What we're looking for:

• Minimum HNC qualification in a scientific or engineering discipline (Essential)
• Operational experience in a chemical manufacturing environment as a supervisor, engineer, or chemist would be desirable
• IOSH Managing Safety qualification in health and safety (Essential)
• Demonstrable experience writing and updating safety and operational documentation including RAMS, SOPs, COSHH assessments, and permits to work
• Strong IT skills with experience using Google or Microsoft packages, specifically Sheets and/or Excel, with strong data analysis capabilities
• Experience of managing or supervising a team, with coaching abilities for teams and individuals
• Proficient relationship management and effective communication skills, with customer service experience

What's next?

Apply today, so we can make a difference for generations to come.

We're proud to have been named as one of The Sunday Times Best Places to Work for three consecutive years in 2023, 2024 and 2025. This consistent recognition reflects our commitment to our people, demonstrating that Veolia is not just transforming the environment, we're also transforming what it means to have a rewarding, purposeful career.

We're dedicated to supporting you throughout your application journey, offering adjustments where reasonable and appropriate. As a proud Disability Confident Employer, we will offer an interview to applicants with a disability or long-term condition who opt-in to the Disability Confident scheme, and meet the minimum criteria for our roles.

We're also committed to ensuring that all applicants and colleagues receive fair treatment without discrimination on any grounds, aiming to create a diverse and inclusive workplace where everyone can thrive.