Operations Support Manager - Braintree District Council

BRAINTREE DISTRICT COUNCIL; Witham; On-site; GBP 40,000 - 60,000; Full time

Job summary

A local government authority in Witham seeks a Manager to oversee operations. Responsibilities include managing teams, ensuring compliance, handling statutory returns, and fostering relationships. The ideal candidate should have substantial team management experience and relevant educational background. Strong communication and presentation skills are essential for this role, which aims to maximize operational performance in the waste management sector.

Qualifications

• Substantial experience in managing teams effectively.
• Educated to HNC/HND standard or equivalent experience.
• Proven experience in a business management environment.

Responsibilities

• Manage and support Supervisors and Officers.
• Ensure compliance with procurement and governance processes.
• Manage completion of statutory returns.

Skills

Team management

Effective communication

Presentation skills

Problem-solving

Relationship building

Education

HNC/HND in relevant discipline

Job description

Overview

Manager in developing the operations commercial portfolio and ensuring optimum performance, continuous improvement and maximum value for money.

Role Accountabilities

• To manage and support Supervisors and Officers in the smooth running and development of their teams and workloads. This will include regular team meetings, 1:1s with staff and working closely to achieve service‑related goals.
• To attend and implement any outcomes from service‑related external partnership meetings, trade events and conferences to ensure that Operations remains up to date with industry related news, legislative changes, and networking opportunities.
• To manage the completion of statutory returns including quarterly returns to the Environment Agency, Defra (Waste Data Flow) and Recycling Credits to Essex County Council.
• To be responsible and accountable for maintaining the infrastructure/assets and facilities within the service. This will include planning annual H&S inspections as well as ad‑hoc site visits to ensure there are no safety issues requiring attention. All rectifications and repairs are to be arranged in a timely manner.
• To familiarise yourself with the Council's procurement and governance processes and ensure that all related work is carried out in full compliance with corporate policies and procedures (e.g. Standing Orders, Financial Regulations, Equalities and Health and Safety).

Experience You Will Bring

• Substantial experience in managing teams with effective results and development - Essential.
• Educated to at least HNC/HND standard in a discipline relevant to the post or a clear demonstration that the equivalent depth of understanding has been gained through experience within career to date - Essential.
• Proven experience in a business management environment - Essential.
• Experience of working in the waste related industry and / or cemeteries, either in a public sector organisation or an organisation that provides services to the public sector - Desirable.
• Strong presentation skills and able to project the appropriate image in all situations - Essential.
• Strong communication skills with the ability to communicate at all levels - Essential.
• Knowledge of the local government sector and challenges it faces - Essential.
• Ability to confidently respond to complex issues - Essential.
• Excellent people management skills, to foster and build positive relationships between colleagues in various functions within Operations and colleagues in other services/directorates - Essential.

What you should do next If you are interested in finding out more about this role, we would love to hear from you. Please apply via the Working for Essex website. If you have any queries relating to this post please email #####