Operations Support Manager

ZipRecruiter; London; Hybrid; GBP 60,000 - 70,000; Full time

Job summary

An exciting opportunity awaits with a forward-thinking subcontractor in the infrastructure sector, seeking an Operations Support Manager. This role is pivotal in ensuring smooth operations across various departments, including HR, Finance, and Compliance. The ideal candidate will thrive in a dynamic environment, managing multiple departments while fostering collaboration and strategic alignment. This is not just a management position; it requires a proactive individual ready to roll up their sleeves and make a tangible impact. Join a growing organization where your contributions will be valued and make a difference.

Qualifications

• Experience in managing and developing multiple departments in an SME.
• Strong leadership and organisational skills essential for operational excellence.

Responsibilities

• Provide hands-on support across departments during critical times.
• Act as a strategic link to drive collaboration and efficiencies.

Skills

Organisational Skills

Leadership Skills

Interpersonal Skills

Proactive Mindset

Education

Degree in Finance

Degree in HR

Degree in Marketing

Degree in Business

Job description

Job Description

Operations Support Manager – Sub-Contractor

An exciting opportunity to join a growing Sub-contractor that is looking for Operational support in the running of the organisation.

Location: - London (Home Based with bi-weekly site visits)

Salary: - £60,000 - £70,000 basic + Travel

Role Description

The Resolute Group, on behalf of our client – a growing infrastructure sector subcontractor – is recruiting an Operations Support Manager to work closely with the Senior Leadership Team.

As the business continues to grow, we are seeking a dynamic individual to support the day-to-day running of the back office operations, ensuring that all functions work together strategically and efficiently.

Operational business streams you will oversee include:

• HR
• Finance
• Compliance
• Health & Safety
• Procurement
• Marketing & Communications

Each of these areas has capable individuals handling daily tasks, but this role focuses on connecting and aligning the departments, building the bigger picture strategy as the business scales.

Key Responsibilities:

• Provide hands-on support when departments face tight deadlines, audits, illness, or holidays — this is not just a management role but requires a proactive, "roll your sleeves up" approach.
• Work alongside the MD, FD, and OD to manage, support, and develop personnel across all operational departments.
• Review and enhance systems, processes, and training programs to support continual business growth and operational excellence.
• Act as the strategic link between departments, driving collaboration, efficiencies, and best practices across the business.

Ideal Candidate Profile:

• Experience working within an SME environment (circa 40+ employees), with an understanding of the unique challenges and opportunities this presents.
• Comfortable managing multiple departments and leading both strategic initiatives and day-to-day operational needs.
• Strong organisational, leadership, and interpersonal skills.
• Proactive mindset with a hands-on, team-first attitude, able to communicate from the MD down to the graduates in the business.

This is an excellent opportunity for someone who thrives in a varied role and is passionate about building high-performing business functions within a growing organisation.

Qualifications & Experience

• Ideally, a degree in a relevant subject (Finance, HR, Marketing, Business)
• Experience is key, being able to demonstrate how you have managed and developed different departments before within an SME (Under 200 people)

PLEASE NOTE

You must be living and eligible to work in the UK to apply for this position

If you are interested in applying for this role please apply via this link or contact Phil Crew via LinkedIn or call The Resolute Group on 01332 653 911

All correspondence will be dealt with in the strictest of confidence.