Operations Support Lead — Hospitality Excellence

BaxterStorey; Crawley; On-site; GBP 35,000 - 52,000; Full time

Benefits offered by this job

Birthday holiday

Volunteer days

Enhanced maternity leave (24 weeks)

Free meals on shift

Pension and life insurance

Discounts via Perkbox

Wellbeing hub

Employee assistance programme

Cycle to work

Job summary

BaxterStorey in the United Kingdom is seeking an Operations Support Manager to ensure smooth, efficient operations across a BaxterStorey area. You will oversee multiple functions, manage a support team and implement strategies to boost operational effectiveness.

The role requires strong leadership, organisational skills and a focus on customer service, with compliance to company standards and procedures. This position is based on-site at our Crawley operations, with training and development

Qualifications

• Proficiency in relevant software applications and tools.
• Ability to work under pressure and manage multiple priorities.
• Strong leadership and ability to motivate a team.
• Excellent organisational and problem solving skills.
• Excellent interpersonal and admin skills.

Responsibilities

• Oversee various operational functions for the BaxterStorey area.
• Manage a team of support staff and implement strategies to improve effectiveness.
• Ensure customer-focused service and compliance with regulations.
• Present food to standards and maintain equipment and records.

Skills

Software proficiency

Multitasking under pressure

Leadership

Organisational skills

Interpersonal skills

Administrative skills

Operations management

Team leadership

Sales support

Customer service

Regulatory compliance

Job description

BaxterStorey in the United Kingdom is seeking an Operations Support Manager to ensure smooth, efficient operations across a BaxterStorey area. You will oversee multiple functions, manage a support team and implement strategies to boost operational effectiveness.

The role requires strong leadership, organisational skills and a focus on customer service, with compliance to company standards and procedures. This position is based on-site at our Crawley operations, with training and development