Multi-Site Operations Leader: Client Excellence & Growth

Baxterstorey Uk; Cardiff; On-site; GBP 45,000 - 65,000; Full time

Job summary

BaxterStorey UK is seeking a dynamic leader to drive business development across multiple client contracts. You will engage with prospects, respond to tenders and coordinate site show rounds, while ensuring strong relationships with clients and performance against SLAs.

Role requires strategic vision, people management and the ability to influence at all levels. A focus on growth, compliance, and delivering exceptional hospitality is essential.

Qualifications

• Charismatic leadership and the ability to engender trust at all levels.
• Influencing and motivational skills are critical.
• Strategic expertise and commercial vision are essential.
• Strong decision making, objective thinking and quick response to events.
• Set a compelling vision and develop stretching objectives for self and others.

Responsibilities

• Actively participate with sales leads, tenders and client show rounds.
• Conduct market research to identify new business opportunities.
• Build relationships with prospective clients and mobilise new contracts.
• Follow up on leads and secure appointments.
• Monitor SLAs and report performance themes.

Skills

Charismatic leadership

Influencing skills

Commercial vision

Strategic thinking

Decision making

Vision setting

People management

Client relationship building

Leadership under pressure

Relationship management

Tools

Microsoft Office

Job description

BaxterStorey UK is seeking a dynamic leader to drive business development across multiple client contracts. You will engage with prospects, respond to tenders and coordinate site show rounds, while ensuring strong relationships with clients and performance against SLAs.

Role requires strategic vision, people management and the ability to influence at all levels. A focus on growth, compliance, and delivering exceptional hospitality is essential.