Operations Support Coordinator

Office Angels; Ringway; On-site; GBP 28,000 - 32,000; Full time

Job summary

Office Angels in Swinton is seeking a proactive Operations Support Coordinator to help run the administrative side of the business. You will ensure accurate documentation, timely processing of orders, invoicing records, and onboarding paperwork for clients and suppliers.

This role covers training matrix upkeep, vetting submissions, recruitment support, and audit readiness, with a focus on GDPR compliance and meticulous record-keeping.

Qualifications

• Proven operations administration experience in a process-driven environment.
• Strong proficiency in Excel and Microsoft 365 with data handling skills.
• Familiarity with GDPR and confidential information handling.
• Excellent organisation and record-keeping abilities.

Responsibilities

• Commercial Administration: process orders, maintain invoicing logs, onboard paperwork, track quotations.
• Operations & Compliance Administration: manage training matrix, vetting submissions, support recruitment & onboarding.
• Management System & Audit Support: document control and evidence gathering for audits.
• Bid & PQQ Support: complete client PQQs and maintain response libraries.
• Office Operations: general admin, meetings, visitors, and event logistics.

Skills

Excel

Microsoft 365

GDPR awareness

Attention to detail

Stakeholder communication

Tools

Xero

DraughtHub

Job description

Operations Support Coordinator

Swinton

£28,000 - £32,000

Office based

8am - 4.30pm with early finish on Friday

Our client, a dynamic and innovative engineering organisation is seeking a proactive and detail-oriented Operations Support Coordinator to play a pivotal role in their operations.

As an Operations Support Coordinator, the individual will be responsible for a variety of crucial tasks, ensuring the smooth running of administrative processes across the organisation.

Key responsibilities

Commercial Administration:

• Process incoming order confirmations promptly into job and invoicing records.


• Monitor sales invoices and maintain the invoicing log, ensuring accuracy.


• Administer client and supplier onboarding paperwork efficiently.


• Maintain an up-to-date quotation log, tracking status and prompts for follow-ups.

Operations & Compliance Administration:

• Own and maintain the Training & Competency Matrix, ensuring all certifications are current.


• Administer security clearance and vetting submissions for client projects.


• Support recruitment and onboarding processes, managing logistics and documentation.

Management System & Audit Support:

• Control day-to-day document management and assist with internal audits.


• Coordinate evidence for certification body audits, ensuring compliance readiness.

Bid & PQQ Support:

• Complete client PQQs and supplier appraisals efficiently from the controlled information library.


• Maintain the standard PQQ answer library for quick turnaround times.

Office Operations:

• Conduct general office administration, including meeting arrangements and visitor management.


• Support company events and exhibitions with logistics and paperwork.
  

Person Requirements

To excel in this role, candidates should possess:

• Proven operations administration experience in a process-driven environment.


• Strong proficiency in Excel and Microsoft 365; familiarity with Xero and DraughtHub is a plus.


• A meticulous approach to record-keeping and documentation


• Confidence in communicating and chasing information from busy stakeholders.


• Discretion with confidential information, demonstrating GDPR awareness.

We are an equal opportunities employer who put expertise, energy, and enthusiasm into improving everyone's chance of being part of the workplace.

We respect and appreciate people of all ethnicities, generations, religious beliefs, sexual orientations, gender identities, abilities and more.

If you require reasonable adjustments at any stage, please let us know and we will be happy to support you.

Office Angels is an Equal Opportunities Employer.