Business Operations Coordinator

Huntress - Bracknell; Bracknell; On-site; GBP 32,000 - 39,000; Full time

Job summary

Huntress - Bracknell is seeking an organised Operations Coordinator to support the growth of its UK business based in Bracknell, Berkshire. The role covers sales and purchasing admin, service coordination, warehouse support, customer service and back-office tasks.

You will work across different areas, liaising with customers, suppliers and internal teams to ensure smooth day-to-day operations and timely service delivery.

Qualifications

• Previous experience in office management or a similar administrative role.
• Excellent organisational skills with the ability to manage varied tasks.
• Good written and verbal communication skills.
• Confident dealing with customers and suppliers.
• Ability to work independently and as part of a team.
• Flexible and adaptable approach to changing priorities.
• Comfortable with physical aspects of the role, including lifting, packing and stacking boxes.
• ERP and Microsoft Excel knowledge would be advantageous.

Responsibilities

• Coordinate the administration of sales and purchasing activities.
• Process sales orders for equipment, parts and services, including quotations, order confirmations, invoices and shipping documentation.
• Handle customer claims and returns and provide first line customer support.
• Support the technical service team with service bookings, customer communication, invoicing and contract renewals.
• Assist with materials procurement and maintain contact with international suppliers.
• Monitor supplier deliveries, check invoices and manage supplier claims and returns.
• Coordinate incoming and outgoing shipments and support warehouse and logistics administration.
• Pack consumables and spare parts orders and maintain stock records.
• Provide customer and visitor support.
• Assist with exhibitions, demonstration days and general administration.

Skills

Organisational skills

Communication

Customer & supplier handling

Independent & team work

Flexibility & adaptability

Tools

ERP

Microsoft Excel

Job description

Our client is seeking a highly organised and adaptable Operations Coordinator to support the growth of their UK business. This is a varied role covering sales and purchasing administration, technical service coordination, warehouse and logistics support, customer service and general back-office administration.

The role will suit someone who enjoys working across different areas of a business and is comfortable managing a varied workload. You'll work closely with customers, suppliers and internal teams, helping to ensure the smooth running of day-to-day operations.

If you are organised, flexible and confident dealing with both customers and suppliers, this could be an excellent opportunity to join an established international business and play an important role within its growing UK operation.

Job Title

Operations Coordinator

Salary

Up to £35,000 depending on experience

Location

Bracknell, Berkshire.

Key Responsibilities

• Coordinate the administration of sales and purchasing activities
• Process sales orders for equipment, parts and services, including quotations, order confirmations, invoices and shipping documentation
• Handle customer claims and returns and provide first line customer support
• Support the technical service team with service bookings, customer communication, invoicing and contract renewals
• Assist with materials procurement and maintain contact with international suppliers
• Monitor supplier deliveries, check invoices and manage supplier claims and returns
• Coordinate incoming and outgoing shipments and support warehouse and logistics administration
• Pack consumables and spare parts orders and maintain stock records
• Provide customer and visitor support
• Assist with exhibitions, demonstration days and general administration

Skills and Experience

• Previous experience in office management or a similar administrative role
• Excellent organisational skills with the ability to manage varied tasks
• Good written and verbal communication skills
• Confident dealing with customers and suppliers
• Ability to work independently and as part of a team
• Flexible and adaptable approach to changing priorities
• Comfortable with the physical aspects of the role, including lifting, packing and stacking boxes
• ERP and Microsoft Excel knowledge would be advantageous

We practice a diverse and inclusive recruitment process that ensures equal opportunity for all we work with, irrespective of race, sexual orientation, mental or physical disability, age or gender. As an organisation, we encourage applications from all backgrounds and will ensure measures are met when required, to allow a fair process throughout.

PLEASE NOTE: We can only consider applications from candidates who have the right to work in the UK