Operations Coordinator

ACS Staffing Solutions; Greater London; On-site; GBP 26,000 - 35,000; Full time

Benefits offered by this job

Company pension

Dental care

Employee Assistance Programme

Free on-site parking

Free tea & coffee

28 days' holiday (including Bank)

Job summary

ACS Staffing Solutions is seeking an Operations Co-ordinator in Ashford/Feltham to join a fast-paced team. You will coordinate deliveries, installations and customer projects from start to finish, ensuring everything runs like clockwork.

This hands-on role requires strong organisation, attention to detail and the ability to juggle multiple priorities under pressure. A proactive team player who can also work independently will thrive.

Qualifications

• 3+ years' experience in customer service or operations coordination.

Responsibilities

• Coordinating deliveries, collections, relocations and installations.
• Managing customer orders from enquiry through to completion.
• Booking jobs, raising paperwork and keeping systems updated.
• Providing quotations and handling customer enquiries.
• Keeping customers informed every step of the way.
• Liaising with internal teams and external suppliers.
• Resolving issues quickly to keep projects on track.
• Managing shared inboxes and supporting the wider operations team.
• Producing reports, assisting with inventory and ensuring accurate job files.

Skills

Customer service

Operations coordination

MS Office / Excel

Tools

Excel

Job description

Operations Co-ordinator

Location: Ashford, Feltham

Salary: £30,000 per annum

Hours: Monday to Friday, between 8:00am - 6:00pm

Our client is looking for an Operations Co-ordinator to join their growing team. This is a fast-paced, hands‑on role where you'll coordinate deliveries, installations and customer projects from start to finish, making sure everything runs like clockwork.

No two days are the same, so if you enjoy variety, taking ownership and making a real impact, this could be the opportunity you've been waiting for.

What You'll Be Doing

• Coordinating deliveries, collections, relocations and installations.
• Managing customer orders from enquiry through to completion.
• Booking jobs, raising paperwork and keeping systems updated.
• Providing quotations and handling customer enquiries.
• Keeping customers informed every step of the way.
• Liaising with internal teams and external suppliers.
• Resolving issues quickly to keep projects on track.
• Managing shared inboxes and supporting the wider operations team.
• Producing reports, assisting with inventory and ensuring accurate job files.

What You'll Bring

• 3+ years' experience in customer service or operations coordination.
• Experience within logistics, transport, installations or a similar environment is a bonus.
• Excellent organisation and attention to detail.
• Strong communication and relationship-building skills.
• Good Microsoft Office skills, particularly Excel.
• The ability to juggle multiple priorities and stay calm under pressure.
• A proactive, can-do attitude and a knack for problem solving.
• A genuine team player who can also work independently.

What's In It For You?

• £30,000 salary
• Monday to Friday - weekends are yours!
• 28 days' holiday (including Bank Holidays)
• Company pension
• Dental care (after qualifying period)
• Employee Assistance Programme
• Free tea & coffee
• Free on-site parking

Ready to join a business where your organisation, customer service skills and ability to make things happen really matter?