Sales & Operations Support

Adecco Portugal; Thatcham; Presencial; GBP 26.000 - 38.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

23 days annual leave

Pension scheme

Friendly team environment

Varied and interesting role

Development opportunities

Competitive salary

Descripción de la vacante

Adecco Group UK & Ireland is seeking a motivated Sales & Operations Support Coordinator in Maidenhead to support customers, suppliers and internal operations. This fast-paced role ensures orders and deliveries are managed efficiently while maintaining excellent service.

You will manage inquiries, process orders, coordinate deliveries and keep accurate records. Strong organisation, communication and IT skills are essential, with occasional driving for business needs.

Formación

• Excellent communication and customer service skills.
• Strong organisational and time management abilities.
• Ability to manage multiple tasks and changing priorities.
• Competent IT skills, including Microsoft Office.

Responsabilidades

• Manage customer enquiries via phone and email.
• Process customer orders accurately and efficiently.
• Liaise with suppliers to place orders and monitor deliveries.
• Coordinate deliveries and collections with customers and transport providers.
• Track orders from receipt to completion.
• Provide customers with updates on order progress and delivery schedules.
• Resolve issues related to orders, deliveries, shortages and enquiries.
• Maintain records and administration systems.
• Support day-to-day office operations.
• Assist with general admin and ad hoc duties.
• Occasional delivery driving as required.

Conocimientos

Customer service

Organisational skills

Communication skills

Time management

Problem solving

Relationship building

Attention to detail

Herramientas

Microsoft Office

Descripción del empleo

Sales & Operations Support

Location: Maidenhead Salary: Competitive, dependent on experience Job Type: Full-time, Permanent Start Date: ASAP

About the Role

We are seeking a motivated and organised Sales & Operations Support Coordinator to join a friendly and growing business. This is a varied, fast-paced role where no two days are the same. You will play a key role in supporting customers, suppliers, and internal operations, ensuring orders and deliveries are managed efficiently while maintaining excellent customer service standards.

The successful candidate will be highly organised, adaptable, and confident communicating with customers and suppliers on a daily basis. Previous experience within an office-based, customer service, order processing, logistics, or administrative environment would be advantageous.

Key Responsibilities

• Managing customer enquiries via phone and email.
• Processing customer orders accurately and efficiently.
• Liaising with suppliers to place orders and monitor deliveries.
• Coordinating deliveries and collections with customers and transport providers.
• Tracking orders from receipt through to completion.
• Providing customers with updates on order progress and delivery schedules.
• Resolving issues relating to orders, deliveries, shortages, and customer enquiries.
• Maintaining accurate records and administration systems.
• Supporting the day-to-day running of the office.
• Assisting with general administrative and ad hoc duties as required.
• Undertaking occasional delivery driving as required by business needs.

Candidate Requirements

Essential

• Full manual UK driving licence.
• Aged 21 or over for company fleet insurance purposes.
• Excellent communication and customer service skills.
• Strong organisational and time management abilities.
• Ability to build positive relationships with customers and suppliers.
• Good attention to detail and accuracy.
• Ability to manage multiple tasks and changing priorities effectively.
• Proactive and solutions-focused approach.
• Flexible and adaptable attitude.
• Competent IT skills, including Microsoft Office and general computer systems.

Desirable

• Previous experience in administration, customer service, logistics, operations support, order processing, or sales support.
• Experience working within a commercial, distribution, manufacturing, industrial, or trade-based environment.
• Industry experience would be beneficial but is not essential.

Working Environment

This role requires regular communication with both customers and suppliers and would suit someone who enjoys building relationships, solving problems, and delivering a high level of service. The position offers a broad range of responsibilities across administration, customer service, logistics coordination, and operational support.

Benefits

• 23 days annual leave plus bank holidays.
• 3 annual leave days reserved for the Christmas shutdown period.
• Company pension scheme.
• Friendly and supportive team environment.
• Varied and interesting role within a growing business.
• Opportunity to develop skills across administration, logistics, customer service, and operations.
• Competitive salary based on experience.

The Adecco Group UK & Ireland is an Equal Opportunities Employer.