Service Coordinator

Huntress - Bracknell; Bracknell; On-site; GBP 30,000 - 36,000; Full time

Job summary

Huntress - Bracknell has a vacancy for a Service Coordinator in Bracknell. The role blends customer service, service coordination, sales administration, purchasing and general office operations to support a mixed internal and external team.

The successful candidate will be highly organised, able to communicate confidently with customers and suppliers, and comfortable working both independently and within a team. Proficiency with Excel or ERP systems is advantageous.

Qualifications

• Experience in administration, coordination or office management.
• Confident communicating with customers and suppliers.
• Familiar with Excel and/or ERP systems (advantageous).
• Highly organised with excellent attention to detail.
• Comfortable working independently and as part of a team.

Responsibilities

• Coordinating and administering customer orders, quotations, order confirmations and invoicing.
• Supporting customers with queries and providing a professional first point of contact.
• Coordinating the technical service team, including arranging service visits and liaising with customers.
• Supporting service contract administration and renewals.
• Raising and managing purchase orders and liaising with suppliers.
• Monitoring supplier deliveries and resolving any issues or returns.
• Checking supplier invoices and assisting with purchasing administration.
• Coordinating incoming and outgoing deliveries.
• Preparing and packing parts and consumable orders.
• Supporting stock management and maintaining accurate records.
• Assisting with customer visits, events and exhibitions.
• Providing general administrative and operational support across the business.

Job description

Are you an organised, hands‑on coordinator who enjoys supporting a mix of internal and external departments?

We're recruiting for a Service Coordinator to join our client's internationally established business based in Bracknell. This is a varied role, combining customer service, service coordination, sales administration, purchasing and general office operations.

Job Title: Service Coordinator

Location: Bracknell

Salary: Circa 33,000

Responsibilities:

• Coordinating and administering customer orders, quotations, order confirmations and invoicing
• Supporting customers with queries and providing a professional first point of contact
• Coordinating the technical service team, including arranging service visits and liaising with customers
• Supporting service contract administration and renewals
• Raising and managing purchase orders and liaising with suppliers
• Monitoring supplier deliveries and resolving any issues or returns
• Checking supplier invoices and assisting with purchasing administration
• Coordinating incoming and outgoing deliveries
• Preparing and packing parts and consumable orders
• Supporting stock management and maintaining accurate records
• Assisting with customer visits, events and exhibitions
• Providing general administrative and operational support across the business

We're looking for someone who is:

• Highly organised with excellent attention to detail
• Confident communicating with customers and suppliers
• Experienced in administration, coordination or office management
• Comfortable working independently and as part of a team
• Familiar with Excel and/or ERP systems (advantageous)

We practice a diverse and inclusive recruitment process that ensures equal opportunity for all we work with, irrespective of race, sexual orientation, mental or physical disability, age or gender. As an organisation, we encourage applications from all backgrounds and will ensure measures are met when required, to allow a fair process throughout.

PLEASE NOTE: We can only consider applications from candidates who have the right to work in the UK.