Operations Support Coordinator

Office Angels; Manchester; On-site; GBP 26,000 - 38,000; Full time

Job summary

Office Angels in Manchester is seeking an proactive Operations Support Coordinator to drive efficient administrative processes across the organisation, from commercial administration to bid support and office operations. You will coordinate training records, onboarding paperwork, document control, audits, and supplier activity while liaising with busy stakeholders.

Strong Excel and Microsoft 365 skills, GDPR awareness, meticulous record-keeping, and discreet handling of confidential information

Qualifications

• Proven operations administration experience in a process-driven environment.
• Strong proficiency in Excel and Microsoft 365; familiarity with Xero and DraughtHub is a plus.
• Meticulous record-keeping and documentation.
• Confident in chasing information from busy stakeholders.
• Discretion with confidential information and GDPR awareness.

Responsibilities

• Process incoming order confirmations promptly into job and invoicing records.
• Monitor sales invoices and maintain the invoicing log with accuracy.
• Administer client and supplier onboarding paperwork efficiently.
• Maintain a up-to-date quotation log with status tracking and prompts for follow-ups.
• Own and maintain the Training & Competency Matrix and certifications.

Skills

Operations administration

Stakeholder communication

GDPR awareness

Attention to detail

Tools

Excel

Microsoft 365

Xero

DraughtHub

Job description

8am - 4.30pm with early finish on Friday

Our client, a dynamic and innovative engineering organisation is seeking a proactive and detail-oriented Operations Support Coordinator to play a pivotal role in their operations.

As an Operations Support Coordinator, the individual will be responsible for a variety of crucial tasks, ensuring the smooth running of administrative processes across the organisation.

Key responsibilities include:

Commercial Administration

• Process incoming order confirmations promptly into job and invoicing records.
• Monitor sales invoices and maintain the invoicing log, ensuring accuracy.
• Administer client and supplier onboarding paperwork efficiently.
• Maintain an up-to-date quotation log, tracking status and prompts for follow-ups.

Operations & Compliance Administration

• Own and maintain the Training & Competency Matrix, ensuring all certifications are current.
• Administer security clearance and vetting submissions for client projects.
• Support recruitment and onboarding processes, managing logistics and documentation.

Management System & Audit Support

• Control day-to-day document management and assist with internal audits.
• Coordinate evidence for certification body audits, ensuring compliance readiness.

Bid & PQQ Support

• Complete client PQQs and supplier appraisals efficiently from the controlled information library.
• Maintain the standard PQQ answer library for quick turnaround times.

Office Operations

• Conduct general office administration, including meeting arrangements and visitor management.
• Support company events and exhibitions with logistics and paperwork.

Person Requirements

To excel in this role, candidates should possess:

• Proven operations administration experience in a process-driven environment.
• Strong proficiency in Excel and Microsoft 365; familiarity with Xero and DraughtHub is a plus.
• A meticulous approach to record-keeping and documentation
• Confidence in communicating and chasing information from busy stakeholders.
• Discretion with confidential information, demonstrating GDPR awareness.

We are an equal opportunities employer who put expertise, energy, and enthusiasm into improving everyone's chance of being part of the workplace.

We respect and appreciate people of all ethnicities, generations, religious beliefs, sexual orientations, gender identities, abilities and more.

We do this by showcasing their talents, skills and unique experience in an inclusive environment that helps them thrive.

If you require reasonable adjustments at any stage, please let us know and we will be happy to support you.

We are an equal-opportunities employer who puts expertise, energy and enthusiasm into improving everyone's chance of being part of the workplace.

We respect and appreciate people of all ethnicities, generations, religious beliefs, sexual orientations, gender identities, abilities and more.

By showcasing talents, skills and unique experiences in an inclusive environment, we help individuals thrive.

If you require reasonable adjustments at any stage, please let us know and we will be happy to support you.

Office Angels UK is an Equal Opportunities Employer.

By applying for this role your details will be submitted to Office Angels. Our Candidate Privacy Information Statement explaining how we will use your information is available on our website.