Sales Assistant

Wolseley; Exeter; Hybrid; GBP 24,000 - 29,000; Full time

Benefits offered by this job

Bonus

Pension scheme

Annual leave

Healthcare

Discounts (online & high street)

Cycle to Work

Job summary

Plumb Centre in Exeter (Wolseley Group) is hiring a Sales Assistant to serve trades customers and support branch operations. You will understand customer needs, offer product recommendations, and respond to enquiries by phone and email with a proactive approach.

Role includes assisting with warehouse duties, maintaining high branch standards, and building relationships to boost branch sales. 40 hours weekly, with occasional Saturdays.

Qualifications

• Previous face to face customer service/sales experience is essential.
• Prior industry or trade experience is advantageous.
• Willingness to work as part of a team and to take on a diverse role.
• Proactive and eager to learn, demonstrating a positive attitude and strong work ethic.

Responsibilities

• Serving customers on the trade counter by understanding their specific needs and providing product recommendations.
• Responding to customer enquiries via phone & email promptly and courteously, with a proactive attitude.
• Proactively contacting customers to build relationships and drive branch sales particularly focusing on customers with reduced or inactive spending.
• Assisting with general warehouse duties including picking & packing customer orders, unpacking and putting away deliveries which will involve manual handling of heavy items e.g. boilers, radiators, sinks and toilets.
• Ensuring high standards are maintained in the branch.

Skills

Face-to-face customer service

Sales experience

Team player

Proactive attitude

Job description

## Sales AssistantApply: Exeter: Full time: Posted Today: JR116183**Salary:****£26,695 + Bonus + Excellent Benefits****Sales Assistant - Sowton - Plumb Centre****So, who are we?** We are Plumb Centre, part of the Wolseley Group - a leading specialist trade merchant across the UK and Ireland. We pride ourselves in putting our people and customers at the heart of everything we do – and best of all, provide opportunities to develop skills and build careers through our award-winning Wolseley Talent Guild.**Also, did we mention?** In addition to the £26,695 salary, there are also benefits on tap – including...Annual leave (increasing with length of service), a generous pension scheme (matched up to 9%), potential to earn bonuses, enhanced maternity / adoption leave and access to a great range of online and high street discounts.We also promote positive health and wellbeing by offering free access to healthcare, our popular YuLife app, our Cycle to Work scheme and more!As a **Sales Assistant** based in **Sowton,** you’ll be responsible for:* Serving customers on the trade counter by understanding their specific needs and providing product recommendations* Responding to customer enquiries via phone & email promptly and courteously, with a proactive attitude* Proactively contacting customers to build relationships and drive branch sales particularly focusing on customers with reduced or inactive spending* Assisting with general warehouse duties including picking & packing customer orders, unpacking and putting away deliveries which will involve manual handling of heavy items e.g. boilers, radiators, sinks and toilets* Ensuring high standards are maintained in the branchThis is a full time permanent role working 40 hours per week Monday - Friday between 07.30am - 5.00pm and the occasional Saturday 08.00am - 12.00pm.**And here’s what we’d like you to have:*** Prior industry or trade experience is advantageous* Previous Face to Face customer service/sales experience is essential* Willingness to work as a part of a team and to take on a diverse role* Proactive and eager to learn, demonstrating a positive attitude and strong work ethic**We look forward to receiving your application!**