Operations & Onboarding Specialist (Hybrid)

Office Angels Limited; Linlithgow; Hybrid; GBP 24,000 - 32,000; Full time

Job summary

Office Angels Limited in Linlithgow is seeking an Operations Executive to sit at the heart of our growing organisation, coordinating programmes, improving processes and delivering exceptional client experiences.

This hybrid role offers variety, autonomy and the chance to shape operational excellence across multiple systems, training delivery and stakeholder liaison, with an emphasis on practical problem solving and proactive collaboration.

Responsibilities

• Coordinating training, content updates and uploading documentation to ensure clients access up-to-date information.
• Building strong relationships with clients and acting as a trusted point of contact.
• Coordinating client onboarding activities for smooth service delivery.
• Delivering virtual onboarding and training sessions to help clients navigate company systems.
• Guiding clients through processes, answering questions and providing ongoing support.
• Maintaining accurate records across multiple systems and ensuring data quality.
• Identifying opportunities to improve processes and enhance the client experience.

Job description

Office Angels Limited in Linlithgow is seeking an Operations Executive to sit at the heart of our growing organisation, coordinating programmes, improving processes and delivering exceptional client experiences.

This hybrid role offers variety, autonomy and the chance to shape operational excellence across multiple systems, training delivery and stakeholder liaison, with an emphasis on practical problem solving and proactive collaboration.