People Operations Specialist (Hybrid) – HR & Onboarding

Premier; Westerham; Hybrid; GBP 24,000 - 30,000; Full time

Job summary

Office Angels is hiring a People Operations Officer in Westerham. You will be the first point of contact for HR and employee queries, manage a shared inbox, and guide managers on policies and lifecycle matters.

The role covers recruitment, onboarding, payroll changes, absence management, and HR compliance in a busy People & Culture team. Hybrid working with opportunities for CIPD progression and involvement in process improvements.

Qualifications

• CIPD Level 3 qualification (or working towards) or equivalent HR experience.
• Previous experience within an HR, People or Personnel Administration role.
• Experience supporting employee lifecycle administration, recruitment and onboarding processes.
• Knowledge of payroll administration and HR compliance activities.
• Strong organisational skills with the ability to manage competing priorities.
• Excellent communication and customer service skills.
• Confidence handling sensitive and confidential information.
• Experience using HR systems, applicant tracking systems and Microsoft Office applications, particularly Outlook, Word and Excel.
• An understanding of GDPR, data protection and safer recruitment practices.
• A proactive and solutions-focused approach with strong attention to detail.

Responsibilities

• Act as the first point of contact for HR and employee queries.
• Manage a shared HR inbox and ensure service levels are maintained.
• Provide guidance on policies, procedures and employee lifecycle matters.
• Support managers with absence management processes and Occupational Health referrals.
• Coordinate end-to-end recruitment activities including adverts, onboarding and pre-employment checks.
• Complete right-to-work checks and ensure compliance with safer recruitment practices.
• Prepare contracts, offer letters and contractual amendments.
• Maintain accurate employee records and HR systems.
• Process starters, leavers, payroll changes and employee updates.
• Support reward and benefits administration.
• Assist with Employee Relations administration including meeting notes, correspondence and case preparation.
• Produce HR reports and management information.
• Support People & Culture projects, continuous improvement initiatives and process automation activities.
• Build strong working relationships with managers and support them in becoming confident users of self-service HR tools.

Skills

CIPD Level 3

HR Administration

Payroll knowledge

MS Office

Education

CIPD Level 3 (or working towards)

Tools

HRIS systems

Applicant Tracking Systems

Excel

Job description

Office Angels is hiring a People Operations Officer in Westerham. You will be the first point of contact for HR and employee queries, manage a shared inbox, and guide managers on policies and lifecycle matters.

The role covers recruitment, onboarding, payroll changes, absence management, and HR compliance in a busy People & Culture team. Hybrid working with opportunities for CIPD progression and involvement in process improvements.