Operations Support Coordinator (Hybrid | Temp-to-Perm)

Confidential; Hounslow; Hybrid; GBP 17,000 - 24,000; Full time

Benefits offered by this job

Hybrid working after probation

Job summary

Office Angels is seeking a highly organized Business Support Coordinator in Hounslow to join a busy operations team. The role combines administration, coordination, customer service and reporting responsibilities to keep workflows running smoothly.

You will be the main point of contact for internal teams, contractors and customers, ensuring records are accurate and queries are resolved promptly. The position offers an immediate start, a temp-to-perm path and hybrid work after probation.

Qualifications

• Previous experience in a Business Support Administrator, Team Administrator, Service Coordinator, Operations Administrator or similar role.
• Confidence using Microsoft Office, including Excel.
• Ability to prioritise a busy workload and work to deadlines.

Responsibilities

• Provide comprehensive administrative support to the operational team.
• Coordinate workloads, schedules, meetings and activities across multiple departments.
• Monitor and track actions to ensure deadlines are met.
• Liaise regularly with managers, operational teams and external contractors.
• Maintain and update business records, documentation and databases.
• Support the team with reporting, planning and day-to-day coordination activities.
• Manage customer enquiries via telephone and email.
• Investigate complaints and service-related issues, ensuring they are resolved effectively.

Skills

Organisational skills

Proactive

Customer service

Tools

Microsoft Excel

Job description

Office Angels is seeking a highly organized Business Support Coordinator in Hounslow to join a busy operations team. The role combines administration, coordination, customer service and reporting responsibilities to keep workflows running smoothly.

You will be the main point of contact for internal teams, contractors and customers, ensuring records are accurate and queries are resolved promptly. The position offers an immediate start, a temp-to-perm path and hybrid work after probation.