Operations Manager – Wellness Club Leader with Perks

David Lloyd Clubs; Leicester; On-site; GBP 30,000 - 36,000; Full time

Benefits offered by this job

Free Club Membership

50% Discount on food and drinks

Discounts on Swimming, Tennis Lessons,

Career Advancement opportunities

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Benefits Suite

Job summary

David Lloyd Clubs in Leicester is seeking an Operations Manager to lead a large premium club and deliver an outstanding experience for members seven days a week. You will regularly act as Duty Manager and work with your team to ensure safety, compliance and smooth service.

We value customer focus, financial planning and cross‑functional leadership; strong emphasis on training and development, while offering a Free Club Membership for you and family, discounts on food and drinks, and career

Qualifications

• Has experience managing a large operational service delivery facility (e.g. restaurant, attraction, retail unit, sporting or leisure facility).
• Experience leading a variety of functions with variable challenges and goals, or across variable depts.
• Experience of financial planning and management.
• Passionate about customer service.

Responsibilities

• Lead and operate a DL Club to deliver daily member experiences.
• Act as Duty Manager and oversee safety, compliance and service quality.
• Collaborate with teams across functions to meet targets.
• Drive a culture of belonging and continuous improvement.

Job description

David Lloyd Clubs in Leicester is seeking an Operations Manager to lead a large premium club and deliver an outstanding experience for members seven days a week. You will regularly act as Duty Manager and work with your team to ensure safety, compliance and smooth service.

We value customer focus, financial planning and cross‑functional leadership; strong emphasis on training and development, while offering a Free Club Membership for you and family, discounts on food and drinks, and career