Operations Manager (Remote Integrated Care Service) - Cardiff

Welsh Ambulance Services University NHS Trust; Remote; GBP 60,000 - 80,000; Full time

Job summary

A leading healthcare organization in Cardiff is seeking an Operations Manager for the Remote Integrated Care Service. This role involves managing the day-to-day operations and leading a multi-disciplinary clinical team. The ideal candidate will have experience in a first line manager role and demonstrate strong leadership during significant service changes. Fluency in Welsh is desirable. This is a fantastic opportunity to contribute to high-quality patient care across Wales.

Qualifications

• Experience managing a national multi-disciplinary remote assessment in a first line manager role.
• Ability to demonstrate leadership in a changing service environment.
• Desirable: Ability to speak Welsh.

Responsibilities

• Responsible for the on shift management of the Remote Integrated Care Service.
• Line management of a multi-professional clinical team.

Skills

Leadership

Multi-disciplinary team management

Effective communication

Crisis management

Job description

Operations Manager - Remote Integrated Care Service

We are looking to appoint an enthusiastic and highly motivated colleague who will be responsible for the on shift management of the Remote Integrated Care Service and line management of a multi-professional clinical team.

You will have experience of managing a national multi-disciplinary remote assessment in a first line manager role and demonstrate leadership in delivering a safe and effective service through a period of significant structural service change.

If you have the drive, ambition and leadership behaviours required for the role we would love to hear from you.

The ability to speak Welsh is desirable for this post; Welsh and/or English speakers are equally welcome to apply.

Our Workforce

Our workforce is made up of over 4,000 remarkable people who contribute to the delivery of world‑class patient care across Wales, 24 hours a day, 365 days a year. Whether you work in a patient-facing role or within our range of support services, the work that you do enables us to provide high quality care, wherever and whenever we’re needed.

The Trust recognises the need for its workforce to represent the diversity of the population it serves across the whole of Wales and seeks to create an environment where diversity is celebrated and inclusivity matters. We are also keen to break down any barriers into the Trust, and would encourage applications from under-represented groups, including those from Black, Asian and Minority Ethnic communities, LGBTQ+ communities and disability groups.

Careers within the Welsh Ambulance Services University NHS Trust are diverse and varied, with opportunities arising right across the service. Whatever your skills and background, you’re sure to find a career with us which is fulfilling, challenging, and rewarding.

In line with the Trust’s Starting Salary Procedure, all applicants will start at the bottom of the band for the position applied for, but can apply for a higher salary if they have previous experience relevant to the position.

Contact

For further details / informal visits contact:
Name: David Hyde
Job title: Locality Manager
Email address: [e-mail]