Operations Manager: Elevate Member Experience & Operations

David Lloyd Clubs; Buckhurst Hill; Presencial; GBP 45.000 - 65.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Free Club Membership for you and your/

Discount on food and drinks

Discounts on Swimming, Tennis Lessons,

Career Advancement through internal培训

Wagestream App: Get paid on demand!

Access to our Benefits Suite.

Descripción de la vacante

David Lloyd Clubs in the United Kingdom is seeking an Operations Manager to lead a DL Club, driving a high-quality member experience every day. You will regularly act as Duty Manager and work with your team to run operations, safeguard safety, and ensure regulatory compliance.

Join a premium health and wellness group that values service excellence, inclusivity, and opportunities for career development within a thriving club network.

Formación

• Experience managing a large operational service delivery facility (e.g., restaurant, attraction, retail unit, sporting or leisure facility).
• Experience leading a variety of functions with variable challenges and goals, or across variable depts.
• Experience of financial planning and management.
• Passionate about customer service.

Responsabilidades

• Act as Duty Manager and lead the club alongside your team.
• Ensure health & safety and compliance regulations are followed to maximise member experience.
• Deliver an excellent member experience every day, seven days a week.

Conocimientos

Customer service

Leadership / management

Operations management

Financial planning

Descripción del empleo

David Lloyd Clubs in the United Kingdom is seeking an Operations Manager to lead a DL Club, driving a high-quality member experience every day. You will regularly act as Duty Manager and work with your team to run operations, safeguard safety, and ensure regulatory compliance.

Join a premium health and wellness group that values service excellence, inclusivity, and opportunities for career development within a thriving club network.