Wellness Club Activities & Operations Lead

David Lloyd Clubs; Houghton-le-Spring; On-site; GBP 40,000 - 50,000; Full time

Benefits offered by this job

Free Club Membership

Discount on food and drinks

Discounts on Swimming, Tennis Lessons,

Personal Training discounts

Wagestream App

Benefits Suite access

Job summary

David Lloyd Clubs is seeking an Activities Manager to lead the operations of Fitness, Group Exercise, Racquets, Swim and Families within the club. You will recruit, train and empower a large team to deliver an exceptional member experience and act as Duty Manager as needed.

The role requires strong communication, financial planning and the ability to drive high-quality service across all departments to maintain the club’s premium standard.

Qualifications

• Experience managing a large operational service delivery facility.
• Experience leading multiple functions across departments.
• Strong communication and collaboration skills.
• Experience with financial planning and management.
• Passion for customer service.

Responsibilities

• Lead and manage activities across Fitness, Group Exercise, Racquets, Swim and Families.
• Regularly act as Duty Manager, ensuring efficient club operations.
• Recruit, train and empower your team to deliver excellence.
• Deliver an exceptional member experience and responsive service.
• Drive service delivery and operational efficiency across the club.

Skills

Operational leadership

Team management

Customer service

Budgeting

Communication

Job description

David Lloyd Clubs is seeking an Activities Manager to lead the operations of Fitness, Group Exercise, Racquets, Swim and Families within the club. You will recruit, train and empower a large team to deliver an exceptional member experience and act as Duty Manager as needed.

The role requires strong communication, financial planning and the ability to drive high-quality service across all departments to maintain the club’s premium standard.