Club Operations Leader — Guest Experience & Growth

David Lloyd Leisure; Birmingham; Sur place; GBP 40 000 - 60 000; Plein temps

Avantages offerts par ce poste

Free club membership

Food & drink discounts

Sports discounts

Career advancement

Wagestream access

Benefits suite

Résumé du poste

David Lloyd Leisure in the United Kingdom is seeking an Assistant General Manager to lead a busy DL Club and deliver an outstanding member experience every day of the week.

You will partner with the General Manager to drive club targets, oversee operations, ensure health & safety and compliance, while developing the team to maintain service excellence, and you will have opportunities for career advancement.

Qualifications

• Experience managing a large operational service delivery facility.
• Experience leading multiple functions across departments.
• Experience in financial planning and management.
• Passionate about customer service.

Responsabilités

• Lead and operate the DL Club to deliver an excellent member experience.
• Collaborate with the General Manager to implement strategies to hit club targets.
• Ensure health & safety and compliance across operations.

Connaissances

People management

Customer service

Operations leadership

Description du poste

David Lloyd Leisure in the United Kingdom is seeking an Assistant General Manager to lead a busy DL Club and deliver an outstanding member experience every day of the week.

You will partner with the General Manager to drive club targets, oversee operations, ensure health & safety and compliance, while developing the team to maintain service excellence, and you will have opportunities for career advancement.