Assistant General Manager - Health & Wellness Club Lead

David Lloyd Clubs

Birmingham

On-site

GBP 30,000 - 45,000

Full time

40 hours ago
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Benefits offered by this job

Free club membership for you and your
Food and drinks discount
Discounts on swimming, tennis lessons,
Career advancement through training
Wagestream app: get paid on demand!
Benefits suite access

Job summary

David Lloyd Clubs, Europe’s leading premium health and wellness group, is looking for an Assistant General Manager to join our team. You will support the General Manager to lead and operate a busy club, ensuring every member has an excellent experience daily.

The role focuses on people management, driving club targets, delivering great service, and upholding health and safety and compliance. You will help shape the guest journey and coordinate across departments.

Qualifications

  • Experience managing a large operational service delivery facility (e.g. restaurant, attraction, leisure facility).
  • Experience leading a variety of functions with variable challenges and goals, or across multiple departments.
  • Experience of financial planning and management.
  • Passionate about customer service.

Responsibilities

  • Lead and operate a DL Club to deliver an excellent member experience every day, 7 days a week.
  • Collaborate with the General Manager to implement strategies that drive club targets and member satisfaction.
  • Ensure day-to-day health & safety and compliance, and uphold company standards across all club operations.
  • Coordinate across departments to support smooth and efficient club performance.

Skills

Operational management
Team leadership
Financial planning
Customer service

Job description

David Lloyd Clubs, Europe’s leading premium health and wellness group, is looking for an Assistant General Manager to join our team. You will support the General Manager to lead and operate a busy club, ensuring every member has an excellent experience daily.

The role focuses on people management, driving club targets, delivering great service, and upholding health and safety and compliance. You will help shape the guest journey and coordinate across departments.

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