Club Operations & Member Experience Assistant

David Lloyd Clubs; Coulsdon; On-site; GBP 16,000 - 22,000; Full time

Benefits offered by this job

Free Club Membership

Food & drinks discount

Swimming discounts

Tennis lessons discount

Career advancement

Wagestream App

Benefits suite

Job summary

David Lloyd Clubs in the United Kingdom is seeking an Operations Assistant to join our team and help ensure members feel safe and have an exceptional experience every day, seven days a week.

The role involves supporting multiple club departments with tasks such as cleaning, opening/closing duties, greeting members, and assisting teams as required. We offer a supportive, inclusive environment where staff can grow and thrive.

Qualifications

• Customer service passion
• Team player with strong communication
• Ability to work in a fast-paced environment
• Emergency Response Qualification is desirable but not essential

Responsibilities

• Support departments across the club with cleaning, opening and closing tasks.
• Greet members and assist with day-to-day needs to ensure a welcoming experience.
• Support teams wherever needed to maintain a safe, friendly and efficient environment.

Job description

David Lloyd Clubs in the United Kingdom is seeking an Operations Assistant to join our team and help ensure members feel safe and have an exceptional experience every day, seven days a week.

The role involves supporting multiple club departments with tasks such as cleaning, opening/closing duties, greeting members, and assisting teams as required. We offer a supportive, inclusive environment where staff can grow and thrive.