Operations Manager

TribePost Ltd; Inverness; Hybrid; GBP 47,000; Full time

Job summary

A leading charity in Scotland is seeking an Operations Manager to oversee employability services across the Highlands, Moray, and Perth and Kinross. The role requires excellent leadership skills, experience in managing high-performance teams, and the ability to build partnerships. The successful candidate will drive strategic development and ensure compliance within the services. This hybrid position requires regular travel and oversight of operations. An excellent salary and benefits package is offered.

Benefits

Health cash plans

Employee Assistance Programme

Cycle to Work Scheme

Season Ticket Loans

Blue Light Card

Qualifications

• Experience of successfully managing and forecasting performance profiles
• Ability to effectively coach and motivate developing leaders
• Experience of creating and managing budgets and financial forecasts
• Full driving license and access to a car

Responsibilities

• Lead partnerships and programmes across the Highlands and beyond.
• Accountable for quality and compliance of services in the region.
• Mentor and develop team leaders for improved performance.
• Build relationships with local and national funders.

Skills

Understanding of employability systems

Leading a performance-focused team

Effective project management skills

Strong attention to detail

IT proficiency

Confident communication skills

Tools

Microsoft packages

CRM systems

Job description

ENABLE Scotland are now recruiting for an Operations Manager!

Operations Manager

Location

Location: Based in and around IV2 6AA, covering Highlands, Moray and Perth and Kinross (hybrid, with travel across all areas)
Salary: £46,102 per annum + Excellent Benefits!
Contract: Full time, Permanent

Please note, a pay award for Enable staff is pending.

As a leader at Enable Works, you’ll be at the forefront of our mission to deliver exceptional employability services for disabled people across Scotland.

You will be responsible for leading partnerships and programmes across Highland, Moray and Perth and Kinross and will play a pivotal role in driving our organisation forward.

You will have overall accountability for strategic development of your programmes and region, leading on performance management; financial and contract management and developing opportunities for new business, allowing us to grow our impact.

You’ll have significant oversight of operations and staffing for the region, as well as managing and leading key external stakeholder relationships, ensuring smooth and efficient functioning of the services in your remit.

This is a hybrid role with some office time and travel expected. A driving license and access to a vehicle is essential for this role.

While regular travel will be required across all 3 areas, a significant proportion of work takes place in Highlands, where you will be responsible for leading our ‘All in Highlands’ partnership. Therefore a consistent presence is expected in Inverness and across the Highlands.

What will you do?

• Setting and upholding high standards – you will be accountable for leading a team of Performance Managers, Team Leaders and Employment Coordinators, ensuring services meet and exceed expectations.
• Ensuring compliance and performance excellence – you will be accountable for all quality and compliance for services in your region, ensuring robust processes are in place that align with contractual expectations.
• Guiding a high performing team -as a leader you will be responsible for mentoring Performance Managers and Team Leaders, fostering their growth as leaders to provide effective mentoring and management for your team.
• Strategic engagement – building relationships with both local and national funders and stakeholders will be second nature to you, ensuring seamless contract delivery and long lasting partnerships.
• Pioneering opportunities – you will be responsible for proactively identifying and cultivating new business opportunities, staying up to date with emerging trends and policy changes to ensure your services can respond to local and national priorities.

About You

We really need you to have these:

• An understanding of employability and skills structures and systems in Scotland
• An understanding of national employability policies such as No One Left Behind
• Experience of leading a performance focused team
• Ability to effectively coach and motivate developing leaders to deliver high performance within your team
• Experience of successfully managing and forecasting performance profiles Experience of writing impact reports
• Ability to work autonomously, fully accountable for managing and driving the services in your area to achieve excellence
• Self-management skills and the ability to prioritise competing deadlines effectively
• Effective project management skills and ability to think strategically to achieve long-term goals
• A natural, professional relationship builder with the ability to partner and negotiate with stakeholders
• Experience of creating and managing budgets, delivering on financial expectations and forecasting change
• Strong attention to detail with professional presentation and personality
• Experience working in rural areas
• Confident communicator with experience of public speaking
• Role model who will demonstrate our values, leading by example
• IT proficient with experience of competently using Microsoft packages, and CRM systems
• A full driving licence and access to a car, as travel is required in this role
• We would love it if you had these:
• Experience of working in employability out with Scotland
• Experience of business development including bid writing
• Experience of working with people who have multiple/complex barriers
• Experience of leading managers and working with geographically dispersed teams

Please ensure you include a detailed personal statement, outlining how you meet the requirements.

We want to hear why you are a good fit for this role and what skills and experience you can bring to our organisation, so please take the time to clearly outline this in your application statement.

About Us

At Enable we believe in developing all our staff and we provide an extensive learning programme together with in-house career development opportunities.

Benefits

We also have an excellent range of staff benefits on offer including but not limited to:

• Health cash plans providing a wide range of health benefits to help people cover the cost of their everyday health care.
• Employee Assistance Programme
• Cycle to Work Scheme*
• Season Ticket Loans*
• Blue Light Card

Where required, Enable will fully fund SVQ Health and Social Care qualifications – required for SSSC registration.

Starting a career with Enable is the first step towards making a real difference in our award‑winning charity’s mission to help create an equal society for every person who has a learning disability.

Enable is an equal opportunities employer and our recruitment, selection and assessment process is based entirely on values, skills and competencies required of the specific roles.

The cost of PVG is paid upfront by the organisation and deducted from your wage if successfully appointed.

Enable reserve the right to close this vacancy early if we receive sufficient applications. Please submit your application as early as possible if this vacancy is of interest.

Note

The successful applicant will be required to register with the Scottish Social Services Council (SSSC) within 3 months of their start date.

Registered Office: 36B Speirs Wharf, Port Dundas, Glasgow, G4 9TG

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