Operations Manager

Asda Stores Ltd.; Greater London; On-site; GBP 40,000 - 55,000; Full time

Job summary

A leading retail company in Greater London is seeking an experienced Operations Manager to oversee day-to-day store operations. In this role, you will maximize availability and minimize waste while working closely with department managers to maintain high standards. The ideal candidate will possess strong leadership skills and a track record of operational excellence in a retail setting. Benefits include a colleague discount, access to an enhanced car scheme, and wellness support initiatives.

Benefits

Colleague discount: 15% off

Discretionary company bonus scheme

Access to an enhanced electric car scheme

Free eye test

Company pension

Wellbeing support including virtual GP

Excellent parental leave policies

Colleague recognition programme

Qualifications

• Thrive in fast-paced environments, prioritizing and delegating effectively.
• Experience managing or supervising in a large-format retail environment.
• Strong operational knowledge across food and non-food departments.

Responsibilities

• Manage delivery flow, stock routines, and compliance.
• Collaborate across teams to deliver a seamless customer experience.
• Drive operational excellence.

Skills

Organised and efficient

Collaborative

Data-driven

Management experience

Operational knowledge

Track record

Leadership

Flexibility

Job description

Job Overview

At Asda, we want you to find your everything. As our Operations Manager, you'll lead the execution of our store's day‑to‑day operations across key departments – including Ambient, Fresh, George (clothing), and General Merchandise. You'll ensure that availability is maximised, waste and shrink are minimised, and our store runs efficiently and safely. You'll work closely with department managers to deliver consistent standards, drive productivity, and ensure our store is always ready for customers.

Key Responsibilities

You'll manage delivery flow, stock routines, and compliance, driving operational excellence. Collaborate across teams to deliver a seamless customer experience and make data‑driven decisions.

Qualifications & Skills

• Organised and efficient: Thrive in fast‑paced environment, prioritise and delegate effectively.
• Collaborative: Work across teams to ensure smooth operations and a seamless customer experience.
• Data‑driven: Use insight to make informed decisions and drive operational improvements.
• Management experience: Experience managing or supervising in a large‑format retail environment.
• Operational knowledge: Strong operational knowledge across food and non‑food departments.
• Track record: Proven ability to improve availability, reduce waste, and manage shrink.
• Leadership: Confidence in leading teams and managing change.
• Flexibility: Willingness to work a range of shifts, including early mornings, evenings, and weekends.

What makes a brilliant Operations Manager

• Execution‑focused: Passionate about getting things done right, first time, every time.
• Commercially aware: Understands how availability, waste, and shrink impact performance and can improve them.
• Leadership: Leads and supports department managers, creating a culture of accountability.

Benefits

• Colleague discount: 15% off your shopping at Asda from day 1 for you and a nominated user.
• Discretionary company bonus scheme.
• Access to an enhanced electric car scheme.
• Free eye test for you and your nominated user.
• Discounted rates and special offers on Asda services such as Mobile, Pharmacy, Opticians, Personal Loan, Pet Insurance, Travel Insurance, Travel Money, Tyres, Breakdown Cover.
• Stream: access to flexible pay, income tracker, financial coaching, exclusive savings account and much more.
• Company pension.
• Wellbeing: including 24/7 virtual GP, 24/7 EAP service, as well as access to free counselling, legal, mortgage, cancer and bereavement support.
• Asda Allies Inclusion Networks – helping colleagues to make sure everybody is included and that our differences are recognised and celebrated.
• Excellent parental leave policies, including maternity & adoption leave, paternity leave, shared parental leave, neonatal care leave, and support for those doing fertility treatments.
• Colleague recognition programme.
• Special offers and discounts across a range of services and activities, from airport parking to theme parks and cinemas.