Operations Manager

David Lloyd Clubs; Buckhurst Hill; Vor Ort; GBP 45.000 - 65.000; Vollzeit

Benefits dieser Stelle

Free Club Membership for you and your/

Discount on food and drinks

Discounts on Swimming, Tennis Lessons,

Career Advancement through internal培训

Wagestream App: Get paid on demand!

Access to our Benefits Suite.

Zusammenfassung

David Lloyd Clubs in the United Kingdom is seeking an Operations Manager to lead a DL Club, driving a high-quality member experience every day. You will regularly act as Duty Manager and work with your team to run operations, safeguard safety, and ensure regulatory compliance.

Join a premium health and wellness group that values service excellence, inclusivity, and opportunities for career development within a thriving club network.

Qualifikationen

• Experience managing a large operational service delivery facility (e.g., restaurant, attraction, retail unit, sporting or leisure facility).
• Experience leading a variety of functions with variable challenges and goals, or across variable depts.
• Experience of financial planning and management.
• Passionate about customer service.

Aufgaben

• Act as Duty Manager and lead the club alongside your team.
• Ensure health & safety and compliance regulations are followed to maximise member experience.
• Deliver an excellent member experience every day, seven days a week.

Kenntnisse

Customer service

Leadership / management

Operations management

Financial planning

Jobbeschreibung

Would you like to join Europe’s leading premium health and wellness group?

Our team members are the ambassadors of our business and the heart of what we do. We are on the look out for a passionate Operations Manager to join our team!

Operations Managers are people-focused and have accountability in leading and operating a successful DL Club and giving our members an excellent experience every day, 7 days a week.

You will regularly act as Duty Manager, and alongside your team, ensure health & safety and compliance regulations are adhered to, maximising member experience.

We create an environment where our teams feel a sense of belonging, an environment where they can thrive, both physically and mentally whilst fulfilling their full potential.

Some of our perks:

• Free Club Membership for you and your family!
• Discount on food and drinks.
• Discounts on Swimming, Tennis Lessons, and Personal Training.
• Opportunities for Career Advancement through internal training and development.
• Wagestream App: Get paid on demand!
• Access to our Benefits Suite.

About you

As Operations Manager we are looking for someone who:

• Has experience managing a large operational service delivery facility (e.g. restaurant, attraction, retail unit, sporting or leisure facility).
• Experience leading a variety of functions with variable challenges and goals, or across variable depts.
• Experience of financial planning and management.
• Passionate about customer service.

Join us and help us create a thriving and inclusive culture. Together, we’re more than a Club!