Activities Manager

David Lloyd Clubs; Houghton-le-Spring; On-site; GBP 40,000 - 50,000; Full time

Benefits offered by this job

Free Club Membership

Discount on food and drinks

Discounts on Swimming, Tennis Lessons,

Personal Training discounts

Wagestream App

Benefits Suite access

Job summary

David Lloyd Clubs is seeking an Activities Manager to lead the operations of Fitness, Group Exercise, Racquets, Swim and Families within the club. You will recruit, train and empower a large team to deliver an exceptional member experience and act as Duty Manager as needed.

The role requires strong communication, financial planning and the ability to drive high-quality service across all departments to maintain the club’s premium standard.

Qualifications

• Experience managing a large operational service delivery facility.
• Experience leading multiple functions across departments.
• Strong communication and collaboration skills.
• Experience with financial planning and management.
• Passion for customer service.

Responsibilities

• Lead and manage activities across Fitness, Group Exercise, Racquets, Swim and Families.
• Regularly act as Duty Manager, ensuring efficient club operations.
• Recruit, train and empower your team to deliver excellence.
• Deliver an exceptional member experience and responsive service.
• Drive service delivery and operational efficiency across the club.

Skills

Operational leadership

Team management

Customer service

Budgeting

Communication

Job description

Would you like to join Europe’s leading premium health and wellness group?

Our team members are the ambassadors of our business and the heart of what we do. We are on the look out for a passionate Activities Manager to join our team!

As Activities Manger you will lead and manage an efficient operation of all activities that take place in the Fitness, Group Exercise, Racquets, Swim and Families Departments within your DL Club. You will regularly act as Duty Manager, taking responsibility for the efficient operation for the entire club.

We take pride in the service we offer our members so selecting the right team is key. You will lead the recruitment,trainingand empowerment of your team to ensure they bring their A-game to work each and every day in order to deliver an exception experience to our members.

We create an environment where our teams feel a sense of belonging, an environment where they can thrive, both physically and mentally whilst fulfilling their full potential.

Some of our perks:

• Free Club Membership for you and your family!

• Discount on food and drinks.

• Discounts on Swimming, Tennis Lessons, and Personal Training.

• Opportunities for Career Advancement through internal training and development.

• Wagestream App: Get paid on demand!

• Access to our Benefits Suite.

About you:

As Activities Manager, we are looking for someone who:

• Has experience managing a large operational service delivery facility (e.g. restaurant, attraction, retail unit, sporting or leisure facility).

• Experience leading a variety of functions with variable challenges and goals, or across variable depts.

• Overall great communication and collaboration skills

• Experience of financial planning and management.

• A passion about customer service.

Join us and help us create a thriving and inclusive culture. Together, we’re more than a Club!