Operations Manager

TN United Kingdom; Birmingham; On-site; GBP 30,000 - 60,000; Full time

Job summary

An established industry player is seeking a Facilities Manager to oversee operational aspects and enhance asset performance in Birmingham. This role involves managing service teams, ensuring compliance with health and safety regulations, and maintaining strong tenant relationships. The ideal candidate will thrive in a dynamic environment, contributing to the operational success of the estate while fostering a culture of safety and excellence. Join a team that values your expertise and offers a supportive atmosphere where you can grow your career.

Qualifications

• Experience in managing operational aspects of properties.
• Strong understanding of health & safety regulations.

Responsibilities

• Manage operational and facilities management for the estate.
• Ensure compliance with health & safety and environmental standards.

Skills

Operational Management

Facilities Management

Health & Safety Compliance

Budget Control

Education

Degree in Facilities Management or related field

Job description

Social network you want to login/join with:

JLL empowers you to shape a brighter way.

Our people at JLL and JLL Technologies are shaping the future of real estate for a better world by combining world-class services, advisory, and technology for our clients. We are committed to hiring the best, most talented people and empowering them to thrive, grow meaningful careers, and find a place where they belong. Whether you have deep experience in commercial real estate, skilled trades, or technology, or you’re looking to apply your relevant experience to a new industry, join our team as we help shape a brighter way forward.

Responsibilities

• Manage the operational aspects of associated ancillary properties.
• Enhance the potential of the portfolio focusing on asset performance, including H&S, service partner management, and budget control.

Key Objectives

• Ensure compliance with all H&S and environmental statutory requirements and best practices.
• Manage contracted service teams, particularly those related to Soft Services, Hard Services, and Vertical Transportation.
• Oversee operational budget lines and assist in the collation of the annual service charge.
• Deliver maintenance, security, cleaning, health & safety, and service charge provisions to required standards within budget.
• Ensure documentation and technical drawings are uploaded to relevant platforms.

Key Responsibilities

• Act as deputy for the Centre Manager when needed.
• Oversee operational and facilities management for the estate.
• Ensure compliance with insurance requirements and liaise with the wider IFM team.
• Prepare operational reports and develop emergency and business continuity plans.
• Lead emergency preparedness training and update tenant handbooks.
• Coordinate tenant inductions and landlord’s major works.
• Ensure compliance with working practices and oversee incident reporting.
• Motivate contractors and assist with shop fit plan approvals.
• Liaise with owner’s representatives and manage the operations team.
• Foster good tenant relationships and perform other duties as requested.

Location: On-site – Birmingham, GBR

If this job description resonates with you, we encourage you to apply, even if you don’t meet all the requirements. We’re interested in getting to know you and what you bring to the table! If you require any changes to the application process, please contact us at [phone]. For general inquiries, please visit our Contact Us page > I want to work for JLL.

JLL Privacy Notice

Jones Lang LaSalle (JLL) and its subsidiaries are committed to protecting your personal information during the recruitment process. For more information, please view our Candidate Privacy Statement and visit our career site pages for each country. Candidates in the United States can view our Equal Employment Opportunity and Affirmative Action policy here.