Senior Operations Manager (Social Housing)

COBURG BANKS LIMITED; Swindon; Remote; GBP 40,000 - 70,000; Full time

Job summary

An established industry player is seeking a Senior Operations Property Manager to join their expanding property services team. In this pivotal role, you will manage a diverse surveying team and oversee significant budgets while ensuring the successful delivery of regional repairs and planned investment programs. Your expertise in contractor relations and strategic partnerships will be essential in enhancing service quality and value for money. This home-based position offers the opportunity to make a meaningful impact in affordable housing, collaborating with senior management to align services with organizational values and standards.

Qualifications

• Experience managing large service budgets and leading multi-disciplinary teams.
• Knowledge of building law, regulations, and health and safety legislation.

Responsibilities

• Manage and lead a team of surveying staff across a wide geographical area.
• Oversee contractor performance and manage complex contractor relations.

Skills

Team Leadership

Budget Management

Contractor Relations

Data Evaluation

Communication Skills

Education

HND in Construction or Property

Tools

Excel

PowerPoint

Job description

Our client, a national affordable housing organisation, requires a Senior Operations Property Manager to join their expanding property services team to manage and lead a team of surveying staff responsible for their affordable housing portfolio.

The successful candidate will be expected to deliver regional repairs, voids, planned investment, and major works programmes, ensuring these are completed to targets and standards for revenue, cost, quality, and time, in line with the organisation’s repairs and investment strategy.

This role involves overseeing contractor performance and managing complex contractor relations to enhance deliverables and value for money.

This is a home-based role with occasional meetings at contractor sites for performance reviews and office management meetings. You will also be responsible for managing a multi-disciplinary and diverse surveying team across a wide geographical area, overseeing allocated budgets.

Key Duties include:

1. Developing and maintaining long-term strategic relationships with key partners to deliver a customer-focused programme of planned investment, major repairs, responsive, and void repairs, ensuring a seamless service aligned with shared values.
2. Leading the appointment and management of sustainable partnerships, ensuring contractors, including specialists, are resilient, profitable, and deliver high-quality services.
3. Developing and implementing processes and procedures based on data evaluation.
4. Collaborating closely with other senior members of the department at both regional and national levels.
5. Managing the surveying team effectively.

Candidate Requirements:

• Educated to HND level or equivalent, with a professional qualification in construction, housing, or property.
• Experience at a senior level delivering programmes of planned investment, major works, and responsive repairs.
• Proven experience leading multi-disciplinary teams across wide geographical areas.
• Experience managing large service budgets.
• Knowledge of building law, regulations, contracts, contract law, and health and safety legislation and best practices.
• Experience reporting to executive management teams and board members.
• Ability to work collaboratively within a development management team.
• Proficient in IT, with advanced skills in Excel, PowerPoint, etc.
• A full clean UK driving license is required, as travel to different sites will be necessary.

If you would like more information or wish to apply for this position, please contact us.

TristoneNash is acting as an employment agency on behalf of the client.