Stock Operations Manager - Birmingham

TN United Kingdom; Birmingham; On-site; GBP 30,000 - 60,000; Full time

Job summary

An established industry player is seeking a Stock Operations Manager to oversee stock management in a fast-paced retail environment. This role is crucial for maintaining stock accuracy and optimizing operations while fostering a collaborative team atmosphere. You will be responsible for leading your team, ensuring compliance with standards, and driving performance through effective communication and feedback. If you are commercially minded, organized, and have a passion for retail, this opportunity offers a chance to make a significant impact.

Qualifications

• Experience in retail and stock operations is essential.
• Strong leadership skills with a focus on team development.

Responsibilities

• Ensure accurate stock operations and timely communication with retail teams.
• Lead the stock operations team, providing coaching and feedback.

Skills

Stock Management

Team Leadership

Communication Skills

Organizational Skills

Job description

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Stock Operations Manager - Birmingham, Birmingham

Client:

Selfridges

Location:

Birmingham, United Kingdom

Job Category:

Other

-

EU work permit required:

Yes

Job Reference:

36b154999181

Job Views:

2

Posted:

08.05.2025

Expiry Date:

22.06.2025

Job Description:

Stock Operations Manager - Birmingham

Job Introduction

A bit about the role

As a Stock Operations Manager, you will support the retail team by ensuring an accurate, timely and efficient stock operation.

You will:

• Control stock file accuracy by ensuring proper processes, timely escalation, and follow-up actions.
• Ensure daily communication and feedback to retail teams on stock position and issues.
• Support optimization of stock rooms, escalating risks as needed.
• Review and re-allocate stock rooms based on business needs, ensuring concessions are charged correctly.
• Manage and lead your team with regular feedback and coaching, creating development plans.
• Act on information and feedback from across the business.
• Maintain high standards for department spaces, ensuring compliance with standards and legislation.

A bit about you

• Commercially minded, understanding stock efficiency and accuracy.
• Collaborative, building strong relationships.
• Experienced in retail, customer-focused, and fast-paced environments.
• Excellent communicator with a friendly and confident manner.
• A motivating leader, inspiring your team and providing coaching.
• Organized and proactive, skilled in prioritization and managing change.
• Embodies our values as a trusted and respected colleague.

KPIs include: people metrics such as absence, turnover, engagement, and survey results.

This role requires flexibility, and responsibilities may change based on business needs.