Senior Operations Manager (Social Housing)

COBURG BANKS LIMITED; Shrewsbury; Remote; GBP 50,000 - 80,000; Full time

Job summary

An established industry player is seeking a Senior Operations Manager to lead a dynamic team in overseeing an affordable housing portfolio. This role offers the opportunity to shape strategic relationships and manage significant budgets while ensuring quality and timely delivery of services. With a focus on collaboration and data-driven decision-making, you will play a crucial role in enhancing value for money and driving operational excellence. If you are passionate about social housing and ready to make a real impact, this position offers a rewarding path for your career.

Qualifications

• Experience in delivering planned investment and major works.
• Proven leadership of multi-disciplinary teams across wide areas.

Responsibilities

• Manage and lead a team overseeing the affordable housing portfolio.
• Oversee contractor performance and manage complex relations.

Skills

Leadership

Budget Management

Data Evaluation

Collaborative Skills

IT Proficiency (Excel, PowerPoint)

Education

HND or equivalent in construction, housing, or property

Tools

Excel

PowerPoint

Job description

Senior Operations Manager (Social Housing)

Join to apply for the Senior Operations Manager (Social Housing) role at COBURG BANKS LIMITED.

This role involves managing and leading a team of surveying staff to oversee the affordable housing portfolio. The successful candidate will deliver regional repairs, voids, planned investments, and major works programmes, ensuring they meet targets for revenue, cost, quality, and time, aligned with the organisation's strategy.

The role includes overseeing contractor performance, managing complex contractor relations to enhance value for money, and is primarily home-based with occasional meetings. You will also manage a multi-disciplinary surveying team across a wide geographical area and oversee budgets.

Key duties include:

• Developing and maintaining strategic relationships with key partners for planned investment and repairs.
• Managing and appointing sustainable partnerships with contractors.
• Developing processes and procedures based on data evaluation.
• Collaborating with senior department members at regional and national levels.
• Managing the surveying team and budgets.

Candidate requirements:

• Educated to HND level or equivalent, with a professional qualification in construction, housing, or property.
• Experience delivering planned investment, major works, and responsive repairs at a senior level.
• Proven leadership of multi-disciplinary teams over wide areas.
• Experience managing large service budgets.
• Knowledge of building law, contracts, and health and safety legislation.
• Experience reporting to executive and board levels.
• Strong collaborative skills within development management teams.
• IT proficiency, especially in Excel and PowerPoint.
• Full clean UK driving license, with willingness to travel as needed.

If interested, please contact us for more information or to apply. TristoneNash is acting as an employment agency on behalf of the client.