Operations Leader - Scale Logistics, 300-strong Team

The Peninsular and Oriental Steam Navigation Company; Minworth; On-site; GBP 65,000 - 85,000; Full time

Job summary

DP World in Minworth is seeking an experienced Operations Manager to lead a large-scale logistics operation. You will oversee approximately 300 colleagues across multiple shifts, driving performance, growth, customer satisfaction and operational excellence.

Reporting to the Plant Manager, you will be accountable for operational performance, people leadership, health and safety, and continuous improvement across a complex operation and key automotive customer.

Qualifications

• Proven experience operating as an Operations Manager within a logistics, warehousing, or distribution environment.
• Experience leading large teams across multiple shifts in a fast-paced setting.
• Excellent customer and stakeholder management skills with experience managing key relationships.

Responsibilities

• Lead and develop a large operational team across multiple shifts, ensuring high levels of engagement, performance, and accountability.
• Provide direct leadership to Shift Managers and specialist operational support teams.
• Build and maintain strong relationships with customers and stakeholders, ensuring service expectations are exceeded.
• Develop resource and manpower plans that support operational requirements while maintaining cost efficiency.
• Drive a culture of health, safety, quality and compliance across all areas of responsibility.
• Monitor performance through KPIs and data to identify opportunities for continuous improvement.
• Support the implementation of strategic objectives and translate goals into operational plans.
• Manage supplier and agency relationships to ensure effective service delivery and contractual compliance.
• Lead performance management activities including coaching, absence management and investigations.
• Champion continuous improvement initiatives to enhance productivity and customer satisfaction.

Skills

Leadership

Stakeholder management

Workforce planning

Budget management

Health & safety

Data-driven decision making

Supplier management

Automotive logistics

Job description

DP World in Minworth is seeking an experienced Operations Manager to lead a large-scale logistics operation. You will oversee approximately 300 colleagues across multiple shifts, driving performance, growth, customer satisfaction and operational excellence.

Reporting to the Plant Manager, you will be accountable for operational performance, people leadership, health and safety, and continuous improvement across a complex operation and key automotive customer.