Senior Warehouse Operations Leader

DSV; Appleby Magna; On-site; GBP 55,000 - 75,000; Full time

Benefits offered by this job

Enhanced annual leave entitlement

Salary sacrifice car scheme (ULC)

Salary sacrifice cycle scheme

WeCare app for wellbeing

LifeWorks app for discounts

Life Insurance and probate support

Job summary

DSV Mercia Park facility seeks an experienced Operations Manager to oversee receipt, storage, and dispatch of goods, driving efficiency and growth within a fast-paced logistics environment. You will lead inbound, outbound, and reverse logistics; ensure HSE and audits compliance; manage costs and staffing; and mentor warehouse leaders to hit KPIs.

DSV offers a competitive package with enhanced annual leave, car salary sacrifice, wellbeing apps, and life insurance as part of a global logistics

Qualifications

• Senior management experience in a warehouse or logistics environment.
• Strong financial, analytical and cost management skills.
• Excellent communication and influencing abilities.
• Deep understanding of warehouse processes and WMS.
• Track record of developing high performing teams.
• Confident decision maker with exceptional attention to detail.
• Strong IT skills, especially with spreadsheets, databases, and warehouse systems.

Responsibilities

• Lead inbound, outbound, and reverse logistics operations.
• Ensure Health & Safety and Group Audit compliance.
• Control costs against budget and forecasts.
• Review weekly reports, investigate variances, and drive corrective actions.
• Plan resource levels to meet seasonal and volume fluctuations.
• Support recruitment and retention of warehouse staff.
• Mentor and develop team leaders, providing clear feedback and support.
• Ensure adherence to WMS processes and continuous improvement.
• Handle employee relations in line with policy.
• Build relationships with retail partners and internal stakeholders.
• Communicate business priorities clearly to warehouse teams.
• Lead continuous improvement initiatives to boost efficiency and performance.
• Inspire and develop warehouse leaders to achieve targets.
• Set KPIs and regularly review performance.
• Drive a high performance culture through leadership and communication.
• Implement departmental policies to ensure safe and efficient operations.

Skills

Warehouse operations

Health & Safety

Budget & cost management

Leadership & mentoring

WMS

Analytics

Communication

Recruitment & retention

Process improvement

Decision making

Tools

WMS

Excel

Databases

Job description

DSV Mercia Park facility seeks an experienced Operations Manager to oversee receipt, storage, and dispatch of goods, driving efficiency and growth within a fast-paced logistics environment. You will lead inbound, outbound, and reverse logistics; ensure HSE and audits compliance; manage costs and staffing; and mentor warehouse leaders to hit KPIs.

DSV offers a competitive package with enhanced annual leave, car salary sacrifice, wellbeing apps, and life insurance as part of a global logistics