Operations Lead – Retail & Logistics Duty Manager

Euro Car Parts Ltd.; Greater London; On-site; GBP 28,000 - 36,000; Full time

Benefits offered by this job

Competitive Salary

Enhanced Annual Leave

Career Growth

Life Assurance

Employee Assistance Programme

Gym Discounts

Healthcare Perks

Cycle to Work

Retail & Staff Discounts

Job summary

Euro Car Parts Ltd. in Greater London is seeking a Duty Manager to lead a multi-functional branch operation across retail, warehouse and fleet. You will drive engagement, coach teams and ensure exceptional customer service in a high-velocity environment.

The role focuses on operational excellence, stock accuracy and process compliance, with opportunities to grow within a UK & Europe network.

Qualifications

• Experience leading, coaching and developing teams.
• Full UK driving licence and ability to operate across branch functions.
• Strong organisational and problem solving skills.

Responsibilities

• Lead day-to-day branch operations across retail, warehouse and fleet.
• Coach, motivate and develop colleagues; run daily team briefings.
• Deliver outstanding customer service and uphold safety standards.
• Monitor KPIs, costs and stock control to drive improvement.
• Ensure compliant processes and effective cash handling.

Skills

Leadership

Customer Service

Communication

Problem Solving

Organisational Skills

Tools

Stock Control Systems

Reporting Tools

Job description

Euro Car Parts Ltd. in Greater London is seeking a Duty Manager to lead a multi-functional branch operation across retail, warehouse and fleet. You will drive engagement, coach teams and ensure exceptional customer service in a high-velocity environment.

The role focuses on operational excellence, stock accuracy and process compliance, with opportunities to grow within a UK & Europe network.