Operations Director: Automation, Growth & Data-Driven Leadership

DHL; Stoke-on-Trent; On-site; GBP 50,000 - 70,000; Full time

Job summary

A global logistics leader in Stoke-on-Trent is seeking a dynamic Head of Operations to lead a high-performing warehouse. The role involves leveraging automation and data to drive efficiency and manage budgets while developing teams. Ideal candidates should possess experience in transformation, strong leadership capabilities, and proven expertise in automated environments. Competitive benefits include a Company Car or Allowance, enhanced pension contributions, and 24/7 support services. Applications are encouraged early, with interviews commencing the week of December 15th.

Benefits

Access to Company Car or Car Allowance scheme

Enhanced pension contributions

Free confidential 24/7 GP Service

Hundreds of discounts including Retail and Gym

Affordable loans

Employee support service with counseling

Qualifications

• Experience leading automation-driven improvements and operational enhancements.
• Hands-on experience in automated warehouse operations.
• Capability to build and inspire high-performing teams.

Responsibilities

• Lead operational performance by monitoring KPIs and service levels.
• Engage with senior stakeholders to influence strategy.
• Drive innovation and efficiency through automation and data analytics.

Skills

Experience in transformation and change management

Proven expertise in automated warehouse operations

Strong leadership capability

Track record of delivering results in complex environments

Analytical and data-driven mindset

Commercial acumen and influencing skills

Exceptional communication and relationship management skills

Tools

WMS/WCS systems

Robotics

Job description

A global logistics leader in Stoke-on-Trent is seeking a dynamic Head of Operations to lead a high-performing warehouse. The role involves leveraging automation and data to drive efficiency and manage budgets while developing teams. Ideal candidates should possess experience in transformation, strong leadership capabilities, and proven expertise in automated environments. Competitive benefits include a Company Car or Allowance, enhanced pension contributions, and 24/7 support services. Applications are encouraged early, with interviews commencing the week of December 15th.