Operations Director

Bupa; Greater London; On-site; GBP 125,000 - 150,000; Full time

Job summary

A leading private hospital in London seeks an experienced Operations Director to provide executive leadership for ensuring operational excellence. Responsibilities include overseeing clinical services, managing organizational change, and developing operational budgets. The ideal candidate will have significant experience in healthcare management, strong communication skills, and the ability to lead teams effectively. Embrace an opportunity to contribute significantly to patient care in a collaborative environment.

Qualifications

• Significant experience as a senior operational manager in a healthcare setting.
• Demonstrated ability to build strong working relationships.
• Proven track record of leading major change and transformation.

Responsibilities

• Lead and inspire multi-disciplinary teams across operational areas.
• Oversee clinical and non-clinical services for efficient delivery.
• Drive major organisational change initiatives.

Skills

Operational excellence

Leadership in healthcare

Communication with medical professionals

Change management

Team management

Education

Relevant third-level qualification in health services or business management

Job description

Job Description

Operations Director – King Edward VII Hospital

Location: London

Permanent role

Competitive salary & benefits package

Full Time – 37.5 hours

We consider all types of flexibility, including locations, hours and working patterns.

Advert Closing date – 16/01/26

Join a Leading Private Hospital as Operations Director

Are you a dynamic, strategic leader with a passion for operational excellence in healthcare? King Edward VII Hospital, a prestigious private healthcare provider in London, is seeking an exceptional Operations Director to join our Executive Management Team.

About the Role

As Operations Director, you will provide executive leadership and direction for the day-to-day running of our hospital, home to approximately 300 dedicated employees. This pivotal role is responsible for delivering operational excellence, driving transformational change, and ensuring the highest standards of patient care and service delivery.

You will:

• Lead and inspire multi-disciplinary teams across all operational areas, fostering a culture of empowerment, accountability and continuous improvement.
• Oversee clinical and non-clinical services, ensuring safe, efficient, and cost-effective delivery.
• Drive major organisational change initiatives, enhancing operational efficiency, patient experience, and commercial performance.
• Ensure compliance with regulatory frameworks and champion quality improvement.
• Develop and manage operational budgets, resource allocation, and cost improvement initiatives.
• Build effective relationships with internal teams and external stakeholders, representing the hospital at the highest level.

What We’re Looking For

• Significant experience as a senior operational manager in a complex healthcare setting, ideally within a hospital environment (essential)
• Demonstrated ability to build strong working relationships and communicate effectively with consultants and medical professionals (essential)
• Proven track record of leading major organisational change and business transformation.
• Strong commercial awareness and understanding of operational efficiencies and their impact on business performance.
• Experience in managing multi-disciplinary teams and delivering operational excellence.
• Relevant third-level qualification in health services, business management, or a related field (Master’s degree or equivalent desirable).
• Strategic thinker with excellent planning, organisational, and analytical skills.
• Outstanding communication, interpersonal, and relationship-building abilities.
• IT literate, with experience in applying information solutions to deliver transformational change.
• Understanding of lean principles and continuous improvement techniques.
• Flexible, resilient, and driven by values aligned with the hospital’s ethos.
• Patient/service user-centred approach to healthcare delivery.

Why Join Us?

At King Edward VII Hospital, you’ll be part of a forward-thinking executive team committed to delivering world-class healthcare. We offer a collaborative, empowering environment where your leadership will make a real difference to our patients, staff, and the future of our hospital.

Time Type: Full time

Locations: King Edwards VII Hospital