Operations Coordinator — Impactful Admin & Projects

Ellison Institute, LLC; Oxford; Hybrid; GBP 30,000 - 35,000; Full time

Benefits offered by this job

Salary: £30,000 - £35,000 (dependent -

Travel allowance

Bonus

Enhanced holiday: 25 days + 8 BH + 3

Pension - 7.5% employer

Life Assurance

Income Protection

Private Medical Insurance

Employee discounts

Electric car scheme

Nursery Salary Sacrifice

Cycle to Work

Family Planning

Neurodiversity support

Coaching & Therapy

Job summary

The Ellison Institute of Technology is seeking an experienced and highly organised Operations Administrator to provide reliable, high-quality behind-the-scenes support in a fast-paced environment. You will manage competing milestones, communicate with colleagues and external contacts, and use your administrative and digital skills to support effective ways of working.

You will contribute to coordinating and delivering team projects, maintain accurate information across systems, and assist in

Qualifications

• Proven administration and project coordination experience in a busy team.
• Autonomous and exceptionally organised with strong multi-project management.
• Excellent attention to detail and data accuracy.
• Experience using databases/CRMs and entering data reliably.
• Proficient MS Office skills and quick to learn new systems.
• Strong written and verbal communication, professional email style.
• Understanding of handling personal information with discretion.

Responsibilities

• Support the Operations Manager and Operations Coordinator in their roles.
• Provide general administrative support across the team, including meeting scheduling, note taking, and preparing resources.
• Support different functional areas during peak periods as directed by programme priorities.
• Identify and implement improvements to administration, processes, and operations, including using technology effectively.
• Support project tracking in PM tools and communicate updates to stakeholders.
• Collaborate to administer, test and improve systems during UAT sprints, including maintaining the CRM database.
• Conduct research and collect data to facilitate continuous improvement.
• Assist in creating, reviewing and maintaining team guides and workflow documentation.
• Support recruitment, onboarding and training for volunteers and temporary workers.
• Assist planning and logistics for meetings and events.

Skills

Administration

Project coordination

Data entry & CRM

MS Office

Communication

Discretion

Team collaboration

Tools

Salesforce

Asana

Jira

CRM systems

Job description

The Ellison Institute of Technology is seeking an experienced and highly organised Operations Administrator to provide reliable, high-quality behind-the-scenes support in a fast-paced environment. You will manage competing milestones, communicate with colleagues and external contacts, and use your administrative and digital skills to support effective ways of working.

You will contribute to coordinating and delivering team projects, maintain accurate information across systems, and assist in