Student Engagement & Programs Coordinator

Ellison Institute of Technology; Oxford; On-site; GBP 26,000 - 34,000; Full time

Benefits offered by this job

Travel allowance

Pension contribution

Private medical insurance

Cycle to work

Employee discounts

Job summary

Ellison Institute of Technology (EIT) seeks a highly efficient Administrator to support the Student Engagement team within the Education & Scholarships area. This role focuses on onboarding, internships, skills programming, and cultivating a connected student community tied to EIT projects at the University of Oxford.

The role requires strong interpersonal and organisational skills, ability to handle sensitive data, and flexibility for out-of-hours coverage during events.

Qualifications

• : Demonstrable administrative experience, including managing enquiries and maintaining records.
• : Strong verbal and written communication with exceptional interpersonal skills.
• : Proficient with Microsoft Office; comfortable learning a CRM and other systems.
• : Ability to manage a varied, high-volume workload in a fast-paced environment.
• : Experience supporting the logistical delivery of events, meetings or projects.
• : Commitment to ethics and confidentiality; capable of handling sensitive information.
• : Experience supporting multiple stakeholders.

Responsibilities

• : Manage the team inbox and communications, coordinate responses and escalate when needed.
• : Maintain accurate student records and support Salesforce and other systems with data entry.
• : Manage documents and information, ensuring data protection compliance.
• : Develop and review student materials (e.g., Student Handbook) for accessibility and engagement.
• : Coordinate logistics for students arriving in Oxford, including travel and merchandise.
• : Provide meeting support: scheduling, agendas, minute-taking, action follow-ups.
• : Liaise with internal teams and suppliers for contracts, subscriptions, invoices and payments.
• : Assist with planning and delivery of student events and general team support.

Skills

Attention to detail

Administrative experience

Verbal & written communication

Interpersonal skills

Microsoft Office

CRM systems

High-volume workload management

Event logistics support

Ethics & confidentiality

Stakeholder coordination

Tools

Salesforce

CRM software

Microsoft Office

Job description

Ellison Institute of Technology (EIT) seeks a highly efficient Administrator to support the Student Engagement team within the Education & Scholarships area. This role focuses on onboarding, internships, skills programming, and cultivating a connected student community tied to EIT projects at the University of Oxford.

The role requires strong interpersonal and organisational skills, ability to handle sensitive data, and flexibility for out-of-hours coverage during events.