Operations Administrator — Drive Projects & Processes (12–13 mo)

Ellison Institute of Technology; Oxford; On-site; GBP 30,000 - 35,000; Full time

Benefits offered by this job

Salary £30,000 - £35,000 (dependent on

travel allowance

bonus

25 days annual leave + bank holidays

Job summary

The Ellison Institute of Technology (EIT) is seeking an experienced Operations Administrator to provide reliable, high-quality support in a fast-paced environment. You will coordinate team projects, maintain information across systems, and help develop and test new processes while managing competing priorities with discretion.

Key duties include assisting the Operations Manager and Coordinator, scheduling, note-taking, and ensuring actions are recorded.

Qualifications

• Proven administration experience in a busy team.
• Exceptionally organised with the ability to balance multiple projects in a fast-paced environment.
• Excellent attention to detail.
• Experience using databases, able to reliably and accurately check and enter data.
• Technically proficient – confident learning new systems; excellent MS Office skills.
• Strong verbal and written communication and interpersonal skills, able to represent an organisation and its values, particularly over email.
• Sensitivity, discretion, and an understanding of the legal requirements when handling personal information and data.

Responsibilities

• Support the Operations Manager and Operations Coordinator in their roles.
• Provide general administrative support across the team, including meeting and scheduling, note taking and ensuring actions are recorded, and preparing resources.
• Provide support across the team, supporting different functional areas during peak period and as directed by the programme priorities.
• Identify and implement improvements to administration, processes, and operations across the programme, including maximising the use of technology and software.
• Support project tracking and maintenance, helping to ensure that timelines, tasks, and deadlines remain on track, whilst communicating updates to relevant stakeholders.
• Collaborate with the team and third parties to administrate, test and improve systems, including maintaining the CRM database and ensuring key data is kept up to date.
• Conduct research as necessary, including the collection of data and feedback to facilitate continuous improvement.Support the creation, review and maintenance of team guides, including best-practice guidance and workflow documentation.
• Support the recruitment, onboarding and training processes for both volunteers and temporary workers.
• Support the planning and logistics for meetings and events.

Skills

Administration

Organised

Attention to detail

Data entry

MS Office

Communication

Discretion

Tools

Salesforce

Asana

Jira

CRM databases

Job description

The Ellison Institute of Technology (EIT) is seeking an experienced Operations Administrator to provide reliable, high-quality support in a fast-paced environment. You will coordinate team projects, maintain information across systems, and help develop and test new processes while managing competing priorities with discretion.

Key duties include assisting the Operations Manager and Coordinator, scheduling, note-taking, and ensuring actions are recorded.